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About Stamford Hotels And Resorts Stamford Hotels and Resorts, part of the Stamford Group, manages a portfolio of luxury premium hotels located in Australia. The portfolio consists of nearly 1800 rooms and over 1000 employees. In addition, the Group owns a portfolio of premium commercial office properties internationally and is involved in the development of highend luxury residential units in Australia. At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and successoriented professionals at all levels. We encourage entrepreneurial thinking, challenge the status quo, inculcate a sense of ownership, and foster an environment of transparency, collaboration, respect and integrity among employees, business partners and the larger community. About The Role General Manager (Roving) provides strategic leadership and operational oversight across multiple hotel properties within the Group. This position is critical in ensuring operational excellence, delivering exceptional guest experiences, driving financial performance, and fostering team development across multiple hotel properties. Core Responsibilities Strategic Leadership & Business Performance Lead the overall operational strategic direction and ensure alignment with company goals. Oversee financial performance, including revenue generation, cost control and profitability. Develop and implement business plans to maximise room and F&B revenue and overall ROI. Lead initiatives to enhance guest experience and operational efficiency. Ensure alignment of each propertys strategy with Group objectives and brand positioning. Marketing Performance & Effectiveness Review and approve marketing innovations, strategies and campaigns for Rooms and F&B. Work closely with marketing and sales teams to execute datadriven initiatives that drive occupancy and F&B sales. Ensure each campaign achieves the desired ROI. Guest Satisfaction Oversee service quality and guest satisfaction, ensuring continuous improvement across all touchpoints. Promote a guestcentric culture by empowering department heads and frontline teams. Lead regular operational reviews for continuous improvement and compliance. Strategy Planning & Execution Review the hotels products, services and offerings to identify opportunities for operational enhancement. Assess the effectiveness of organisational structure, staffing and management systems and recommend alternatives. Drive execution of approved corporate projects and strategic initiatives, ensuring HODs follow through. Oversee financial performance management, including revenue reporting and cost control. Compliance Ensure compliance with company policies, procedures, and applicable external laws, regulations and industry codes. Focus on health and liquor compliance, and implement compliance requirements into daytoday operation. Standard Operating Procedures Ensure consistent implementation of SOPs across departments. Promote best practice sharing and facilitate communication across properties. Develop Hotel Management Teams Review competencies and effectiveness of HODs; train, develop and guide the management teams. Plan workforce and succession planning, and support staff development initiatives. Foster a positive work environment that promotes diversity, inclusion and team recognition. Other Duties Other duties, tasks and projects as assigned. Requirements Bachelors Degree in Hospitality Management, Business Administration, or related field. Proficient in English. Minimum 10 years of progressive hotel management experience, including at least 5 years in a senior leadership or GM role. Strong financial acumen and strategic thinking; excellent communication, negotiation and decisionmaking skills. Handson experience in Rooms and/or Food & Beverage management. Experience in contractor/vendor management. Experience leading a large team of staff. Proven ability to lead large teams and manage key stakeholders. Willingness and ability to travel interstate at short notice. How to Apply If you have the experience, well give you the opportunity. Please submit a cover letter and resume. We thank you in advance for taking the time to apply; only shortlisted candidates will be contacted for an interview. No recruitment agencies please. Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, peoplefirst culture. We are committed to nondiscrimination on any protected basis, covered under applicable law. Apply Now Apply Now #J-18808-Ljbffr