Job Title

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall. Responsibilities Solution design Implementing new IT systems Ongoing improvement and upkeep of existing technologies for customers Proactive and preventive maintenance of customers IT systems Actively monitoring all IT systems Configuring security and firewalls Administration of Windows networks including Active Directory and Group Policy Administration and configuration of backup software Configuring IP telephony systems and LAN / WAN environments Creating and up-dating technical documentation Providing prompt and timely customer service Delivering high quality and professional customer service Qualifications Essential Extensive experience working in a similar role or IT-related field Drivers License 3CX Certifications Relevant certification, accreditation, licenses and/or competency applicable to the work activities being undertaken At least 2 years experience Windows Server administration including Active Directory Domain Services Azure / Entra Id Firewalls (Cisco / Meraki) Understanding of TCP/IP, DNS, LAN, WAN, and wireless technologies At least 1 years experience Hypervisor Microsoft Hyper-V and Microsoft Remote Desktop Environments Spam Filtration technologies Office 365 / Azure / In-tune IP Telephony Experience (3CX) Highly Desirable / Advantageous Data centre management and deployment of technologies Nutanix Cluster / (AHV) Understanding of Backup software (N-able) Experience with Disaster Recovery processes and requirements Microsoft 365 Product knowledge Microsoft SharePoint / Build and Design Microsoft 365 Qualifications 3CX Advanced Certification #J-18808-Ljbffr