A global technology company in Melbourne is seeking an experienced Senior Customer Success Manager to act as a strategic advisor to high-value enterprise customers. In this role, you''ll collaborate with C-level executives to drive customer experience transformation, enhance ROI, and ensure client retention. The ideal candidate will have over a decade of experience in tech or SaaS environments and a strong track record in consultative selling and executive engagement. Effective communication and analytical skills are essential for success in this pivotal position.#J-18808-Ljbffr
Job Title
Strategic Enterprise CSM CX Transformation & ROI