Job Title

We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.Born in Darwin, we''re proud to bring our customer-focused approach to participants across the Northern Territory and Queensland. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do!House Operations & MaintenanceVisit each SIL house at least once per week (minimum 3 hours per visit).Oversee house maintenance and setup to ensure homes remain safe, functional, and comfortable.Complete the House Visit Checklist (Form 2047) during each visit.Monitor equipment and appliances and organise servicing or repairs when required.Health, Safety & CompliancePromote and monitor Workplace Health & Safety (WHS) standards across SIL houses.Conduct regular safety inspections, including fire safety checks and evacuation drills.Ensure compliance with PPE requirements, infection control protocols, and WHS procedures.Encourage environmentally responsible practices, including waste reduction and energy efficiency.Household Management & SuppliesCoordinate grocery orders aligned with participant menu plans using Precoro.Manage weekly SIL stock orders and maintain supply tracking.Monitor waste management and ensure bins are placed out according to collection schedules.Ensure support workers follow uniform and dress code requirements, including covered shoes.Participant SupportSupport the delivery of person-centred services that promote dignity, independence, and choice.Report participant care concerns to the Care Coordinator.Assist with participant activities and engagement in collaboration with the Care Coordinator.Conduct fortnightly participant meetings to gather feedback, preferences, and improve service delivery.Requirements & Qualifications:Minimum 2 years of experience in a similar roleTertiary qualification in Disability, Community Services, or related field, or relevant experience in a similar sectorKnowledge of NDIS regulations, compliance, and quality assurance standardsStrong leadership and supervisory skills, with the ability to mentor and support teamsExcellent communication and stakeholder engagement skillsAbility to manage crisis situations professionally and efficientlyStrong documentation, reporting, and record-keeping skillsWillingness to travel within NT and Queensland and provide flexible operational supportNDIS Worker Screening Check (Yellow Card)Working With Children Check (OCHRE Card)Strong verbal and written communication skillsExcellent organisational and time management abilitiesExperience in staff supervision and team managementProficiency in Microsoft Office 365Strong interpersonal, networking, and stakeholder relationship skillsSkills in mediation, negotiation, collaboration, and consultationExperience applying EEO, WHS, and Risk Management policies and practicesCommitment to ongoing professional development and industry best practicesWorking knowledge of NDIS Practice Standards and compliance requirementsApply now to join a team thats passionate, professional, and people-first.Hands on People is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds.Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr