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Why IFYS? At IFYS, were committed to creating a supportive environment where both our clients and staff feel valued, empowered, and inspired. We believe our people are our greatest strength. Thats why we continually assess and invest in staff wellbeing through initiatives such as the Sanctuary Model of Care, which promotes emotional, social and physical wellness across our organisation. We are an inclusive workplace that celebrates diversity and difference in our communities. We strongly encourage applications from individuals who identify as Aboriginal or Torres Strait Islander. About The Opportunity The Immediate Housing Response (IHR) Program supports individuals, couples and families who are homeless or at imminent risk of homelessness across the Sunshine Coast. Reporting to the Operations Manager - Housing and Accommodation, the Coordinator Immediate Housing Response provides leadership, supervision and operational oversight to the IHR team. The role ensures timely, personcentred, culturally safe and traumainformed responses to housing crises, while maintaining strong relationships with external stakeholders and suppliers. A day in this role may include supervising and supporting staff, coordinating responses to urgent referrals, liaising with accommodation providers and government stakeholders, monitoring service delivery and reporting requirements, and contributing to the continuous improvement of outreach and housing response practices. Whats On Offer Permanent full-time position based in Maroochydore Intended start date - 5th of May, 2026 $100,700 base per annum + superannuation - IFYS Is committed to gender pay equity Not-for-profit salary packaging options (up to $15,900 per FBT year) A supportive, valuesdriven organisation committed to staff wellbeing Professional development and leadership growth opportunities The opportunity to lead a service making a real impact for people experiencing homelessness on the Sunshine Coast Annual $250 personal wellbeing reimbursement benefit towards eligible activities Training opportunities including Therapeutic Crisis Intervention, Preventing Child Sexual Exploitation and Sanctuary training Free access to the CALM Premium App & Flight Centre personal travel discounts Access to the Employee Assistance Program (EAP) About You The ideal person for this role is an experienced and confident leader with a strong understanding of homelessness and housing responses. You will be solutionsfocused, calm under pressure, and committed to supporting staff to deliver highquality, personcentred outcomes, while actively fostering and maintaining a positive team culture. Requirements Of The Role Experience supervising or coordinating staff within housing, homelessness or community services Strong knowledge of traumainformed, culturally safe and personcentred practice Excellent stakeholder engagement and relationshipbuilding skills Strong written, verbal and reporting skills Strong interpersonal and written communication skills, and the ability to build rapport quickly Strong experience in program reporting, data integrity and meeting contractual and funding performance requirements The ability to manage competing priorities in a fastpaced environment A relevant qualification in Community Services, Social Work or a related field (highly regarded) Must hold or be willing to obtain if successful A QLD Working With Children Blue Card or have applied for one Current valid Queensland Drivers License with no restrictions Ability to provide two references from recent employers (including your current line manager) As part of our recruitment process we do a number of history screenings including a Licensed Care Suitability check (LCS2) and a National Crime Check Application and assessment process When submitting your application, please include your current CV and cover letter outlining your suitability for the role. Shortlisted candidates will be asked to participate in a skillsbased assessment. Applications close 5:00 pm Monday the 30th of March 2026. Applications received after this date will be accepted but may not become part of the initial candidate pool. If you would like further information on this role, please email [email protected] or call (07)5438 3000 to ask to speak to Josh in the Recruitment Team or email #J-18808-Ljbffr