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Homes NSW | Housing Services Department of Communities and Justice Location: Goulburn - NSW Employment Type: 1 x Ongoing Opportunities & Talent Pool Creation General Clerk Grade, Base Salary Range $36,668 - $71,777 pa, plus Superannuation & Annual Leave Loading Your role The Housing Assistant position is an entry level administration position where you will directly support the client service delivery team. The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions. Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff. This is your chance to work in an area that prides itself on working together to grow housing opportunities that put people first. What Youll Do The primary purpose of this role is to provide a high level of support through managing a range of administrative and client service functions. Your day may be busy responding to over the counter and telephone enquiries, providing information to clients as well as referring client enquiries and information onto client service staff. What Were Looking For We are looking someone who can provide a range of customer focused services and skills to help facilitate the following key accountabilities: Provide a range of routine administrative activities to contribute to the efficient and effective operation of the team/unit that support delivery of services to DCJ clients/customers. Process business information and contribute to the maintenance of administrative systems to ensure the flow of information is in accordance with standards and guidelines. Use relevant technology to prepare documentation and presentation material to support business unit managers and directors. Support the use of business unit filing systems in accordance with standards and guidelines, by creating, storing, retrieving, and tracking files to ensure the accurate and safe storage of information. Work and maintain regular contact with other business areas to effectively arrange meetings and manage the flow of business information. What We Offer We offer a variety of benefits, including: A challenging and rewarding career Flexible, autonomous work environment Competitive pay and conditions Training and development opportunities to build and maintain capabilities Health & Wellbeing and Employee Assistance Programs. We do work that really matters Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We''re focused on breaking, rather than managing, disadvantage. Its work that really matters. Are you ready to join us? Click apply, attach a cover letter (maximum 2 pages) outlining how you meet the requirements of the role as well as an up-to-date resume (maximum 5 pages). Applications close Wednesday, 1st April 2026 at 11:59pm AEST. Got a question? For more information about the role or what its like to work for DCJ, please reach out to the hiring manager David Fouracre on 0448 725 940 or [email protected]. If youve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Syvonne Pereira reach out in 0498 091 786 or [email protected]. Visit Recruitment adjustments on the DCJ website to learn more. Inclusion and Diversity lies at the heart of how we recruit We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups. To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website. Other Information A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months. For more information visit Applying for DCJ jobs on the DCJ website. The Welcome Experience Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience. The careers site currently promotes this service on the Discover roles with DCJ in regional NSW page. #J-18808-Ljbffr