Job Title

HAYLO People are experts in Personal Injury and General Insurance recruitment. We are partnered with an International insurer in the Personal Injury space who are expanding their market share and who are seeking experienced Senior CTP Claims Consultant to join their team in Adelaide.This is an opportunity to step up into a Senior or Technical position, whilst managing a small case load but really focusing on up-skilling up and coming case managers across the SA business.Key ResponsibilitiesManage a portfolio of CTP claims from lodgement through to finalisation, ensuring timely, high-quality outcomes.Apply proactive case management and early intervention strategies to support recovery and return-to-work pathways.Coach and mentor junior case managersAssess claimant needs by reviewing medical information, managing benefit correspondence and coordinating treatment and rehabilitation.Approve reasonable and necessary treatment and rehabilitation based on evidence and recovery goals.Maintain compliance with relevant legislation, policies and quality standards.Build strong relationships with legal, medical and rehabilitation stakeholders while collaborating with leadership to support team capabilitySkills and ExperiencePrevious CTP Claims experience (minimum 3 years)Excellent customer service and communication skillsStrong negotiation and conflict resolution skillsTime management skills and a proactive approachAbility to take ownership of assigned tasksUnderstanding of a compliance and target driven environmentStrong analytical and problem-solving skillsEmotional intelligenceA passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscapeWhy you will love this roleUp to $125,000 including Superannuation - Experience dependantJoin a high performing team and work alongside a highly respected and strong leaderHybrid work - 2 days in the office post onboardingOpportunity to step up from a case manager position.We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.HAYLO People is a specialist recruitment agency supporting the Personal Injury & Insurance industry. For more information please reach out to Dominic Sheppard - [email protected] #J-18808-Ljbffr