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OverviewJoin to apply for the Claims Advisor role at RSL LIFECARE LIMITED.At our core, RSL LifeCare provides care and services to veterans and seniors who live in our communities or are receiving support at home. Our vision of creating proud communities living their best lives is at the heart of everything we do as we continue to build upon our legacy of supporting veterans and their families for more than 100 years.ResponsibilitiesWe are seeking an individual to join our team as a Claims Advisor based out of our Hunter Veteran & Family Hub in Maitland. In this role, you will provide guidance and support to current and former Defence personnel and their families, navigating various claims, including pensions and benefits. Your role will involve assisting them throughout the application process with relevant government departments, all with the ultimate goal of achieving the best possible outcomes.QualificationsBe a Compensation Advocate (or willingness to work towards this accreditation we will provide the training!)You will have empathy in abundance and the ability to understand defencerelated illnesses and conditionsBe able to establish and build meaningful relationships internally and externallyYou will have highly developed communication skills and the ability to prioritise, manage and problem solve proceduresHow to ApplyPlease include BOTH a resume and cover letter addressing how you meet the requirements of the role (no more than two pages).BenefitsNot-for-profit tax benefits salary packaging of up to $15,900 per year. This allows you to reduce your taxable income by receiving part of your salary as taxfree benefits like super contributions, car leasing, and more.Staff discounts across 700 select retail stores through Maxxia RewardsFitness PassportLeave Loading 17.5% pay topup on paid leavePlus you''ll be joining a team that are truly dedicated to making a positive impact on the lives of veterans and their familiesOur Commitment to DiversityWe welcome and encourage applications from people across our diverse community, especially from Veterans, current serving ADF personnel, their families and Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity or disability.It is a mandatory requirement for a team member working in the Aged Care sector to have a valid Police Check or a valid National Disability Insurance Scheme (NDIS) check, or potentially both, to undertake the inherent requirements of the role. Clearances must be verified prior to commencing employment with RSL LifeCare.Seniority LevelMidSenior levelEmployment TypeFulltimeJob FunctionAdministrativeIndustriesCommunity Services #J-18808-Ljbffr