Job Title

ING Australia are on a hunt for an experienced Line 1 Risk Manager to join our Daily Banking Tribe to support our Retail Bank. As Risk Manager Daily Banking, youll be the go-to expert for keeping INGs everyday banking products safe, compliant, and customer-focused. This isnt just about ticking boxes youll embed risk thinking into the heart of our agile Tribes, working across Daily Banking, Digital, and Customer Interaction teams. From spotting operational risks in product lifecycles to designing smart controls and part of project deliveries, youll make sure we stay ahead of regulatory obligations while delivering great customer outcomes. Youll lead risk reviews, regulatory changes, and partner with stakeholders to uplift risk maturity across the business. Think of it as a handson role where youll balance customer, risk, compliance and business with innovation, influence decisions at all levels, and help shape the future of banking all while thriving in a fastpaced, collaborative environment. Our ideal candidate is a handson risk professional with a sharp eye for detail and a passion for making banking safer and smarter. Youll bring at least three years experience in risk or productrelated roles, ideally within retail banking, and a solid understanding of Australias regulatory landscape think ASIC, APRA, AFCA. You know the first line of defence inside out and can design, test, and uplift controls with confidence. Agile ways of working arent new to you; you thrive in fastpaced environments and can juggle multiple priorities without breaking a sweat. Youre a natural communicator who can influence stakeholders at all levels, negotiate solutions, and turn complex problems into practical outcomes. Above all, youre curious, proactive, and obsessed with delivering positive customer experiences while keeping risk firmly in check. Ready to make an impact? What youll do Embed risk thinking into agile squads across Daily Banking, Digital, and Customer Interaction Tribes, ensuring compliance and strong risk culture. Identify and assess operational risks in product lifecycles, design and implement effective controls, and uplift the risk control framework. Be the risk lead in projects and change initiatives, delivering risk assessments, stakeholder engagements and ensuring safe delivery. Partner with stakeholders and 2nd line teams to ensure regulatory obligations are met and processes align with group standards. Drive continuous improvement by reviewing endtoend processes, identifying gaps, and contributing to projects that enhance risk maturity. Provide expert advice and reporting, chair risk meetings, and influence decisions to keep products operating safely within risk appetite. What were looking for Proven experience in line1 risk management (minimum3years), ideally within retail banking or financial services. Solid understanding of regulatory frameworks and compliance obligations in Australia (ASIC, APRA, AFCA). Handson knowledge of the first line of defence, including designing, testing, and implementing effective controls and risk in change risk assessments. Excellent stakeholder management and communication skills, with the ability to influence and negotiate at all levels. Analytical and problemsolving mindset, capable of turning complex issues into practical, customerfocused solutions. Agile and adaptable, thriving in fastpaced environments and comfortable working across multiple business units. Whats in it for you? Discounted ING Health Insurance An additional Rest Day to support your wellbeing An IMPACT day to volunteer on approved sustainability activity About Us At ING, were all about making life simpler and more rewarding - for the people who bank with us, the team members who work with us, and the communities were proud to support. Joining ING means stepping into an environment where your individuality isnt just welcomed - its celebrated. Weve built a culture thats fun, inclusive, and supportive, giving you the freedom to be yourself, so you can do your thing. Whether youre taking ownership of exciting projects, thinking outside the box, or working with global colleagues, youll find ING is the kind of place where growth isnt just a possibility; its a promise. As a WGEA Employer of Choice for Gender Equality and Family Inclusive workplace, youll feel the difference in how we value and champion our people. We make hiring decisions based on your skills, capabilities, and how you align with our values - not on ticking every box. So, if youre interested but dont meet all the criteria, we encourage you to apply. Were invested in fostering a diverse and inclusive workplace where everyone feels like they belong. Were your allies in helping you do your thing during the recruitment process, so let us know if you require any support or adjustments when you apply. Sound like your kind of vibe? We cant wait to hear from you! (One last note: We operate using a direct talent sourcing model, so no agency introductions, please.) ING is Australias most recommended bank according to RFI Globals Consumer Atlas Survey, JanuaryJune2025 (n=29,510) when compared to customers of the 10 largest ADIs operating in Australia. Need more? Contact: Mark Montgomery on [email protected] For support and adjustments, including DEI, LGBTQI+ confidential application support enquiries: [email protected] Applications close Wednesday 1st March 2026 Before you apply Here at ING we consider employee development to be important and encourage existing employees to apply for suitable internal positions. It is expected that any employee applying for a vacant position would have been in their current role for a minimum of twelve (12) months before applying. This may be waived in special circumstances and after consultation with your Manager. #LI-DNI #J-18808-Ljbffr