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Location: Wathaurong Country Geelong Salary: $123,442 - $138,140 + super + salary packaging Employment status: Full Time Permanent Hybrid Job number: #3051 Hey you! genUs is looking for a Client Services Manager: Workforce Scheduling to lead and manage a nationally distributed team operating 24/7, responsible for critical workforce planning and scheduling, ensuring the safe, compliant and effective delivery of client care across genUs Aged Care and Disability services. At genU, were a profit-for-purpose organisation, reinvesting our success back into programs to create real social impact. From disability and aged care support to community-focused initiatives, were here to help people live their best lives. Were open to flexible hours arrangements because great people thrive in different ways. What youll do As a Client Services Manager in our Workforce Scheduling team youll: Manage the placement of Support Workers across our Disability and Aged Care programs, ensuring alignment with individual support plans and client needs Lead teams through the development and refinement of policies, procedures, and initiatives to strengthen scheduling processes in accordance with funding frameworks Enhance the client experience by delivering efficient, professional, and person-centered support across all genU programs Support workforce planning for disability and aged care teams to ensure staffing levels meet service demand across business areas What youll bring Previous experience in leading a workforce scheduling or rostering team within human services, health care, disability, aged care, or employment sectors Strong leaderships skills with the ability to lead and inspire others Experience in the management of quality and compliance systems Dynamic and forward thinking with the ability to work with initiative (Youll also need an NDIS Worker Screening Check and Orientation Module Certificate but dont worry, well help guide you through this.) Bonus points for Post Graduate leadership or management qualification Experience using Carelink Why youll love working at genU At genU, were committed to creating a welcoming, safe, and respectful space where everyone is empowered to play their part in the important work that we do. We welcome diversity in all its forms including disability, culture, gender, age, sexuality and religion and celebrate the unique perspectives and experience each of us brings. Youll also get Flexibility - full time, part time, or job share plus hybrid working Salary packaging - up to $15,900 taxfree plus meal/entertainment benefits Purchased leave options - the ability to buy additional annual leave to support worklife balance and flexibility Discounts - savings at 450+ retailers including Coles, Woolworths & JB HiFi University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University Wellbeing support - 24/7 access to a holistic employee assistance program Referral bonus - bring great people with you and be rewarded Ready to make a difference? Click apply to complete your application. Dont wait to apply! We are reviewing applications as they come in. You can view the full position description on the genU careers page HERE. (Only from our careers page.) We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our team at [email protected] or 03 5249 6119 #J-18808-Ljbffr