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IntroductionWelcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing whats right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, youll find more than a job; youll find a culture built on trust, driven by collaboration, and sustained by the belief that were better together. Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, youll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where youre encouraged to be yourself, supported to succeed, and inspired to keep learning. Thats what it means to live The Gallagher Way.OverviewWhy Gallagher?Gallagher is a global leader in Insurance broking, risk management and consulting, with over 71,000 employees worldwide in over 130 countries. We have a global reach with a local presence and pride ourselves on being a socially responsible and an ethical organisation expressed through our Shared Values, The Gallagher Way. We are proud to have been awarded one of Insurance Business Australia Top Insurance Employers and Forbes Best Employer for Women.About the roleYoull be providing client support, handling general administration, and assisting brokers with daytoday tasks. Youll be trusted with real client work, learn on the job, and build a pathway into broking with structured development and mentoring.A Day in the LifeManage renewals, new business quotes, and overall account servicing (policies, endorsements, invoicing).Liaise with clients, insurers, underwriters, and internal teams to meet deadlines and support broking strategy.Maintain accurate documentation, systems, and processing through collaboration with the Gallagher Service Centre.Support debtor management, gather client information, and identify key issues.Continuously improve processes, stay updated through training, and uphold professional and ethical standards.Skills and experience12 years experience in a similar client support / administration roleAttention to detailClear and effective stakeholder communicationGreat time management and ability to prioritise to meet deadlinesA proactive approach and commitment to client service excellenceTier1 qualification is desirable or willingness to complete in first6 months (Gallagher supported)What youll getWe believe that high performance requires high support. Our benefits are designed to support you professionally and personally:Career Development: Structured training programmes, career pathways and tuition assistanceFlexibility: We offer true worklife balance through flexible work optionsWellbeing: Access to our Employee Assistance Programme and wellbeing initiativesExtra time off: Additional lifestyle leave options and paid volunteering daysFinancial Benefits: Employee Stock Purchase Plan, Gallagher Rewards (discounts at 1,000+ retailers) and salarysacrificed Superannuation optionsEmployment offers are subject to satisfactory reference & background checks.Gallagher is an Equal Employment Opportunity (EEO) employer committed to workplace diversity and inclusion. We embrace a working environment that celebrates individuality and fosters collaboration.This is an exciting chance to join a global leader and make a real impact. Apply now via Gallagher Careers. Our Talent Acquisition team is here to help at [email protected] and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits youll get, depending on your job level these benefits may improve:4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle LeaveNovated Leasing opportunitiesTwo paid volunteer days annuallyHealth Insurance Discounts with our Group Insurance PlanEmployee Stock Purchase ProgramPaid parental leaveOther benefits include:Flexible and hybrid work arrangementsMental Health and Wellbeing Support for yourself and immediate family membersEmployee Recognition Awards and Service Milestone RecognitionsPeer Support ProgrammeAnnual flu vaccinationsAccess to Reward Gateway discount offers at over 350 retailers!And moreWe value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and its embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender nonconforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employeremployee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. #J-18808-Ljbffr