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Job Category: Administration and Office,Community Services and DevelopmentMake a meaningful impact every day.At Kalyra, we believe in supporting older Australians to live well, with dignity, independence, and connection. As a Program Assistant, youll play a central role in delivering a smooth and positive experience for our clients and team by coordinating rosters, supporting communications, and being a trusted link between clients, support workers, and leadership.If youre organised, proactive, and passionate about helping people in your community, this is an opportunity to grow your career with purpose.Job DescriptionWho Were Looking ForWere seeking someone who brings our Kalyra values to life:Caring Showing kindness every dayEnabling Others Helping those around you succeedA Community Appreciating and valuing every individualCommitment Being here for the right reasonsBuilding on Strengths Recognising and using what makes us strongIf this sounds like you, read on!Key ResponsibilitiesIn this role, you will:Coordinate and maintain accurate client service rosters to ensure the right care is delivered at the right timeProcess payroll data and approve timesheetsSupport team communication, including newsletters and updatesAct as the first point of contact for stakeholders, addressing daytoday queries and wellbeing needs when the Coordinator is unavailableAllocate shifts to home support workers, ensuring alignment with budgets, service requirements, and complianceAssist Coordinators by providing staff availability insights and recommending care plan updates based on frontline feedbackMonitor and support home support worker performance, escalating concerns as appropriateContribute to workforce planning, recruitment, and team developmentPromote and model safe work practices, immediately addressing any unsafe activitiesDesired Skills and ExperienceExperience, Skills & KnowledgeWere looking for someone who brings:Strong computer skills, including Microsoft Office and carebased systemsExcellent attention to detail, organisation, and the ability to prioritise in a busy environmentEffective leadership and teambuilding capabilityStrong customer service and communication skills, with a commitment to quality and continuous improvementAbility to work independently within guidelines, recognising when to escalate issuesConflictresolution and problemsolving strengthsAbility to produce clear and timely documentation and maintain strict confidentialityDemonstrated experience in community aged careExperience coordinating people and work activitiesKnowledge of ageing and agerelated health issuesUnderstanding of relevant legislation including the Aged Care Act 1997, Home Care Standards, and WHS regulationsQualificationsA relevant qualification or significant experience in community aged care, scheduling, or administrationCurrent SA drivers licenceSatisfactory police check/clearanceIf youre ready to join a purposedriven organisation and build a meaningful career, wed love to hear from you.Please submit your application including a cover letter outlining your suitability #J-18808-Ljbffr