Job Title

General ManagerTLC Healthcare is an industry leader in innovative and integrated healthcare, committed to providing exceptional care, wellbeing, and support to our communities. We are currently seeking an experienced and passionate General Manager to lead Clifton Views Aged Care Home. Located in Fitzroy North, Melbourne, Clifton Views is a 123-bed residence offering a comprehensive array of senior care services in a high-quality aged care environment. This is a full-time leadership role focused on resident-focused care, operational excellence, and continuous improvement. About the Role As the General Manager, you will be responsible for the overall day-to-day operations of Clifton Views, including ageing in place, respite, memory support, and extra services. You will lead a dedicated team and oversee clinical and non-clinical operations, financial management, human resources, compliance, quality, and the customer experience. This is a pivotal leadership role that requires a strong commitment to resident-focused care, operational excellence, and continuous improvement. Key Responsibilities Lead and manage the daily operations of Clifton Views in line with TLC''s Mission and Values Ensure exceptional resident-focused care and delivery of the TLC Model of Care Oversee clinical standards, care planning, and compliance with accreditation requirements Lead, supervise, and support staff, fostering a positive and inclusive workplace culture Manage admissions, occupancy targets, and funding models (including AN-ACC) Oversee financial performance and workforce optimization Maintain compliance with Aged Care Quality Standards Drive continuous quality improvement, risk management, and staff education programs Provide outstanding customer service to residents, families, staff, and stakeholders Champion health, safety, and wellbeing initiatives across the Home What You Bring 3-5 years'' experience as a Site Manager or Senior Clinical Manager Strong leadership and people management skills Current AHPRA registration NDIS check (including police check) Up-to-date COVID-19 vaccinations (3 doses) Excellent, clear communication skills Proof of eligibility to work in Australia What We Offer A leadership role in a state-of-the-art facility Opportunities for professional development and career progression A collaborative and compassionate workplace culture The chance to make a meaningful impact in aged care Your Benefits Uniforms provided upon commencement Exclusive access to TLC Employee Shopping Portal, offering wholesale discounts on everyday items Comprehensive employee wellbeing initiatives and Employee Assistance Program Enrolment in our ongoing leadership development program Discounted health insurance, free gym membership, and novated leasing opportunities Ready to Lead with Heart and Vision? Join TLC Healthcare and be part of a team that''s shaping the future of aged care. Apply now to lead Clifton Views into its next chapter of excellence. Questions? Contact Talent Acquisition at [email protected] We are committed to fostering a diverse, equitable, and inclusive environment where all individuals are respected, valued, and empowered. We believe embracing different perspectives strengthens our organisation and enhances our ability to serve our communities with integrity and compassion. As part of our recruitment process, you may be required to complete a pre-employment psychometric and medical assessment. Applications close: 13 April 2026#J-18808-Ljbffr