Job Title

Yo-Chi was created to bring together seriously good frozen yogurt and even better energy in spaces where everyone feels welcome, happy, and inspired. We''re a proud familyowned, Australian business who''s been growing year on year with even bigger goals ahead! With a strong and expanding footprint, were driven to make a genuine difference through the impact we have and the positive energy we bring. Thats how we Share the Chi! Were seeking a standout Venue General Manager to lead our team at Westfield Whitford City! Positioned in the centres vibrant entertainment precinct, surrounded by high foot traffic, buzzing energy and plenty of action. Conveniently located with great public transport links and free onsite parking. In this role, you will own every aspect of the venue, lead from the front, and deliver exceptional guest experiences. Inspire a high performing team, champion quality and safety, while maximising venue performance. If youre passionate about empowering people, making a real impact, and setting the standard for excellence, we want you on our team! What Youll Be Doing Lead by example - deliver outstanding guest experiences and set the standard for your team. Coach & inspire - motivate and develop your team to perform at their best. Drive standards - uphold excellence in service, quality, safety, and presentation. Financial accountability - manage labour, COGS, and P&L to deliver strong results. Build culture - recruit, train, and retain top talent, fostering a positive, high-performing team. Community focus - connect with the local area through events and partnerships to grow the Yo-Chi love. Why Yo-Chi? Competitive salary + quarterly bonuses - your results and leadership are recognised and rewarded. Give back together - enjoy 2 paid volunteer days each year to make a difference with your peers. Career acceleration - were not just opening venues, were developing leaders. Flexible roster - Both day and night shifts. Free Yo-Chi every shift (plus generous discounts) - CHILICIOUS! Culture worth sticking around for - team dinners, activities, and connection at the heart of everything we do. Wellbeing first - access to our Happiness Hub for wellness, learning, and support. Booming brand energy - be part of one of Australias fastest-growing hospitality groups. Who were looking for An experienced leader in hospitality or QSR preferred, ideally with high volume or multi-site management experience. Confident in managing financial performance (labour, COGS, budgets, P&L) Energetic, resilient, and motivated to grow with Yo-Chi. Ready to make a real impact? Apply today and take the next step in your leadership journey at Yo-Chi! Want to get a feel for what were about? Check out our website, follow us on Instagram @iloveyochi, or swing by a venue and soak up the vibes! #J-18808-Ljbffr