Job Title

Who Are We? Early Settler is about stylish modern living We sell furniture and gorgeous homewares that are affordable and designed to help you create a home you truly love living in. Theres no place like home and, no matter what your style, weve got something to make yours even more comfy and beautiful. Why Join Us? We look for people who share our passion for exceptional customer experience. We love what we do and support each other to hit our goals. We believe in the best of us with the best of me!. To support our most important asset, YOU, we provide you with: Amazing team member discounts on our fabulous products Holistic Wellbeing programs to support you to be your best self Career Development Opportunities Fun, Supportive and collaborative team environment Description What is the Role We are currently looking for a dynamic Retail Consultant to join our store team. This Retail Consultant is responsible for ensuring high levels of customer service by offering a personalised experience, taking a genuine interest in getting to know our customers and recommending items that match their needs. This role is also responsible for achieving sales targets and Store KPIs (conversion, customer service score, average transaction value, etc). Key Responsibilities Ascertain customer''s needs and recommend items that match. Keep up to date with product knowledge to accurately describe product features and benefits. Upsell and crosssell where appropriate inform customers about sales and promotions. Consistently provide exceptional customer service. Demonstrate our values in action during every customer interaction. Ensure store presentation consistently aligns with Visual Merchandising (VM) guidelines. Assist, resolve or elevate all customer concerns in an appropriate and timely manner. Skills and Experiences Who are we looking for? You are someone who loves retail and all its nuances. You understand the customer journey and can make the magic happen to bring a customers vision to life. You are all about teamwork and delight in hitting and smashing sales targets. Youre a gogetter and you appreciate #KeepingItReal. What''s needed to succeed At least 2 years retail experience in home/lifestyle products preferred. The ability to engage with our customers to bring their vision for their home to life. An Ive got this attitude for selling and exceeding your sales targets. Exceptional communication skills and computer literacy. The capability to balance customer care and administrative duties. A genuine interest in homestyling, furniture or creating welcoming living spaces is a plus! Be keen as beans to live our values #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, #WeKeepItReal. As a furniture store, the role involves regular manual handling of products including lifting, carrying and moving items of varying sizes. Applicants must be physically capable of safely performing these tasks as part of their daily duties. Applicants must be an AU citizen, resident, or have already secured the right to work in Australia and therefore hold a valid visa. Roster varying times, early starts and weekend work. We understand a lot of time and effort goes into applying for roles and we genuinely thank all applicants in advance. Due to the volume of applications we receive, only successful applicants will be contacted for an interview. #J-18808-Ljbffr