Job Title

Apply on Kit Job: kitjobau.com/job/39uv79 Closing date: 31/03/2026 9:30 PM E. Australia Standard Time Location: Roma Department: Tourism & Community Development Compensation: Fortnightly payment. Annual salary AUD $65,200.00 - $65,200.00 Employment type: Permanent, Full time Work Arrangement: On-site About the Role Maranoa Regional Council is seeking a motivated and customer-focused Visitor Information Officer to join the team at the Roma Big Rig. This role plays an important part in delivering a welcoming and memorable experience for visitors to the region. You will provide high-quality customer service, share local tourism information, assist with guided tours, and support the daily operations of the Big Rig. If you enjoy working with people, promoting regional tourism, and contributing to positive visitor experiences, this could be the perfect opportunity for you. About Maranoa Regional Council: Maranoa Regional Council is an inclusive, proud and connected community, attracting and embracing opportunity to forge a strong future for generations to come. We support our individual communities to grow while building one strong connected region that partners with people, business and industry to thrive. Discover the Maranoa Region: HOME - Roma Queensland - Permanent, Full-Time Position - Stream A, Level 2 - $65,216.87 per annum - Maranoa locality allowance $72.00 per fortnight - Work a 9-day fortnight with a Rostered Day Off. - Access Long service leave after seven (7) years - Five weeks of annual leave annually - Ten weeks (full pay) paid parental leave, twenty weeks (half pay) paid parental leave - Three weeks sick leave annually - Salary sacrifice facilities (rural remote rent assistance, novated leasing, additional super contributions) - Employee Assistance Program free 24 hour nationwide confidential personal or work-related counselling services for employees and their families. - Discounted Gym Memberships at PCYC and Snap Fitness - Discounted Health Insurance through Bupa Key Responsibilities Customer Service & Administration - Deliver professional and friendly customer service via phone, email and in person. - Assist visitors with tourism information, directions and local recommendations. - Maintain accurate customer request records and follow up outstanding enquiries. - Assist with tourism data collection including daily visitor statistics and surveys. - Support Council systems and maintain accurate administrative records. - Assist with developing and maintaining tourism event calendars. Visitor Information Centre Operations - Provide accurate and engaging information about local attractions and experiences. - Promote tourism products and experiences within the Maranoa region. - Assist with guided tours at The Big Rig. - Maintain a clean, organised and welcoming facility. - Support counter sales, merchandise displays and cash balancing. - Maintain accurate revenue records and assist with sales reporting. - Manage online bookings and maintain Point of Sale systems. Tourism Promotion & Marketing - Assist with promoting tourism activities and events across the region. - Develop and distribute weekly and monthly tourism event calendars. - Update tourism information for local accommodation providers and stakeholders. - Assist with creating promotional content for social media, brochures and advertisements. - Support merchandise development and purchasing for The Big Rig and regional outlets For full details of this position, please ensure you download the attached Position Description, which provides the detailed responsibilities and required skills, experience and qualifications. How to Apply: - Covering letter stating why you are interested in the position. - Current resume (CV). - Address the questions presented in the application form. Additional Information MRC reserves the right to close or withdraw vacancies before the advertised closing date, or extend the closing date, without prior notice. The preferred candidate must have the legal right to work in Australia and will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position. For more information: Website: www.maranoa.qld.gov.au Telephone: 1300 007 662 Maranoa Regional Council is an equal opportunity employer, and we encourage applications from candidates of all backgrounds. We actively support diversity and inclusion in our workplace Apply on Kit Job: kitjobau.com/job/39uv79 Visitor Information Centre Officer (Roma) Maranoa Regional Council Roma### Reply to this offerImpress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter. #J-18808-Ljbffr