Job Title

- Casual pool - ASO3 salary range $34.55 - $36.82 per hour + super - Vacancies at all TAFESA campuses - View: Role Description The Opportunity The Support Coordinator delivers efficient quality customer service by applying subject matter expertise to provide accurate, relevant and timely information in an environment of changing deadlines and priorities. The Support Coordinator supervises staff to deliver organisational outcomes through efficient and effective allocation of resources and adherence to established operating processes and procedures. What Were Looking For - Demonstrated experience in providing high-quality student/customer-centric service in a front-line environment. - Demonstrated experience in resolving complex customer queries including recommending solutions and escalating according to risk. - Proven ability to coordinate and develop staff and to successfully adapt and promote improvement in an environment of continuous change. - Proven ability to coordinate the prioritisation and management of fluctuating workloads within a team, in a high-volume, deadline-driven customer service environment to achieve business objectives. What You Need to Know A valid Working with Children Check (WWCC) issued by the South Australian Department of Human Services is required before employment. Please refer to the Role Description for all Special Conditions. Why TAFE SA? TAFE SA, proud winner of Training Provider of the Year in 2021, 2022 & 2024 SA State Awards and winner of the Large Training Provider of the Year 2024 National Training Awards, delivers high quality education and skills training across South Australia. Join an innovative team shaping job-ready students and creating life-changing opportunities. More than a job, make real impact! GO GET IT! Perks & Benefits Life at TAFE SA comes with perks youll love: - Generous leave entitlements including Recreation, Sick, Long Service, Retention, Paid Parental, Family & Domestic Violence, Special and Cultural leave that supports cultural diversity and First Nations - Purchase Annual Leave - Salary Sacrifice / Salary Packaging options - Employee Assistance Program (EAP) - Health & Wellbeing Program - Flexible work arrangements that support work-life balance conditions - Inclusive, diverse and collaborative culture - Career development and progression - Ongoing professional development opportunities Ready to Shape the Future? Click Apply, were excited to hear from you! Share your resume and a cover letter that briefly outlines how you meet the selection criteria (1 page). All applications must be submitted online. For enquiries, please contact Justin Neave Workforce Optimisation Lead via email at [email protected] Inclusion and Flexibility Statement Be you, be valued, be included. At TAFE SA, we celebrate diversity and encourage all applicants, including First Nations peoples, Culturally and Linguistically Diverse (CALD) communities, LGBTIQA+ individuals, people with disability, and neurodiverse talent. Need support applying? Let us know! #J-18808-Ljbffr