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Job Title


Support Facilitator


Company : Ermha


Location : Bendigo, Australia


Created : 2026-03-25


Job Type : Full Time


Job Description

Job Category: Community Services and DevelopmentJob DescriptionFull Time Parental Leave Cover - Maximum Term until 31/10/2026, based in BendigoCase management, Outreach, referrals and linkages. Develop independence and confidence in othersSCHADS Level 4 $44.58 - $47.97 p/h plus super & salary packaging benefitsAbout YouAre you motivated to make a meaningful impact on the lives of individuals facing complex needs due to workplace or road incidents? Do you have the skills to support people in achieving their goals with empathy and resilience? If you''re adaptable, committed, and passionate about helping others navigate mental health challenges, this role could be your next step.Were looking for someone with the following attributes:The ability to effectively and quickly build rapport with peopleEffective listening skills, an adaptable communication style and a desire to learn moreContribute positively within a team and work autonomouslyFamiliar with technical terminology in a clinical settingPrevious experience in mental health or case management outreach support (professional, volunteer, lived experience), supporting people with complex needs; ABI / AOD / mental illness / physical disability / dual diagnosis.Tertiary studies in Mental Health, Social Science or other relevant qualification (or be actively studying in these fields) is necessaryIt is a requirement of this position to meet all compliance requirements in relation to NDIS Work Screening, Working With Childrens Check, work rights and possess a current & valid drivers licence.About the RoleAs part of our TAC team, you will support participants on WorkCover and TAC throughout their recovery journeys. Our participants may have a mental health condition, Acquired/Traumatic Brain Injury (A/TBI), or disability resulting from a workplace or traffic incident.Your role will be to help them build the skills and confidence to manage daily tasks independently, with a strong focus on empowerment over direct intervention. The role operates in a hybrid model, combining work-from-home, office (Bendigo site), and outreach support. This program operates with a large catchment area in Bendigo and the surrounding regions.This role entails:Community outreach and telehealth support, case management and following established behavioural support plansRegular communication with care teams, linking participants to a wide range of community and clinical servicesDeveloping professional relationships with individuals, their families and others stakeholders in the communityManaging referrals, performing risk assessments, providing accurate and timely case notes and reportsUse of a variety of systems and navigate multiple platformsThis is a full-time Parental Leave cover position, Monday to Friday, 9am-5pm.About ermha365 and what we can offer youAt ermha365 we work with clients with some of the most complex mental health and disability support needs in Victoria. Were a lifeline for people who often feel like a square peg in a round hole - those who experience stigma and discrimination, and are ostracised or excluded from the simple things that most of us take for granted. In many cases we have become the provider of last resort, although we see ourselves as the provider of first choice. We believe in the potential of everyone. We never give up, and we never give in.As an employee you will be offered:Support as needed utilising our 24/7 Employee Assistance ProgramIndustry-leading induction and on the job training provide with access to free continuous online learning modules at your own paceFlexibility in working hours to suit work life balanceFinancial benefits including salary packaging to reduce your taxable income, novated leasing and discounts with a variety of Australian retailersA supportive team environment that is engaging and inspiringAccess to Fitness Passport, making it easier to stay active and healthy as we care about your health and wellbeingermha365 is committed to the safety, participation and empowerment of all children. Further information at and InclusionWe strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, wed love to hear from you. #J-18808-Ljbffr