Job Title

OverviewWinnellie Hydraulics, part of the Aussie Fluid Power network, is seeking a customer-focused Customer Service Representative to join our Darwin team.This is a fast-paced internal sales and customer-facing role where accuracy, responsiveness and strong technical understanding are key. You will be responsible for quoting distribution and service work, supporting the Sales team, and ensuring customers receive the right hydraulic solutions on time.Established hydraulic specialist supporting key NT industriesBacked by the strength and stability of the Questas GroupAttractive rate - Because we think you deserve it.Career development - At Winnellie, we promote where possible from within.Employee benefits program - Offering salary packaging options, novated leasing,8 week paid parental leave - one week secondary leaveAn inclusive culture and access to our Womens Lead NetworkA robust focus on work, health and safety through our Home Safely Every day programResponsibilitiesPrepare accurate, commercially sound quotes for parts, service and project workProcess sales orders, purchase orders, invoices and shipping documentation within agreed timeframesRespond to customer enquiries via phone, email and shared inbox promptly and professionallyLiaise with suppliers and internal technical teams to confirm pricing, availability and correct product selectionSupport the external Sales team by qualifying leads and providing internal sales assistanceAbout YouStrong customer service, sales and negotiation skillsAbility to interpret catalogues, part numbers and basic technical informationHigh attention to detail with sound computer and ERP system skillsHolds (or able to obtain) NT Drivers Licence and Australian working rightsAbout UsWinnellie Hydraulics is a second-generation Australian owned business with over 40 years'' experience servicing Darwin, delivering world class products, services and customer support across critical industries that demand perfection including Oil & Gas, Mining, Marine, Defence, and local industry.Winnellie Hydraulics is part of Questas Group and is committed to fostering a diverse, inclusive workplace and ensuring everyone goes Home Safely Every dayHow to ApplyIf you feel you have the necessary skills and experience to take on this exciting challenge with our growing business, then please apply today.All applications will be treated with the utmost confidentiality.Be careful - Dont provide your bank or credit card details when applying for jobs. Don''t transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad. #J-18808-Ljbffr