Job Title

OverviewClassification: AS04Salary Range: $76,561- $80,256 + SuperannuationDuration: Up to 2 yearsVacancy Type: Full TimeNumber of Positions Available: 1Closing Date: 11:30pm, Wednesday, 25 March 2026About the OpportunityThis is an excellent opportunity to join a high performing team responsible for assessing complaints across more than 30 pieces of legislation. As an Assessment Officer, you will review complex information, interpret statutory requirements and analyse evidence to determine whether breaches have occurred, providing clear, well reasoned and defensible recommendations that support CBSs regulatory functions.You will manage your own matters from end to end while working collaboratively with complainants, colleagues and stakeholders to deliver timely, accurate and consistent assessment outcomes. The role offers the chance to contribute to fair and transparent regulatory decision making, strengthen consumer protections and support the effective operation of the Compliance and Enforcement Branch.What Youll DoAssess complaints and determine whether breaches of legislation have occurredAnalyse information and apply legislative frameworks to form sound recommendationsPrepare clear, concise and defensible written assessmentsCommunicate professionally with complainants and stakeholdersContribute to continuous improvement and a positive, collaborative team environmentWhat Were Looking ForStrong judgement and administrative decision making skillsExcellent written communication and attention to detailAbility to interpret and apply legislation accuratelyEffective interpersonal skills and the ability to work collaborativelyCapacity to manage competing priorities under general directionThe role offers a unique opportunity to apply your expertise in administrative decision making while contributing to a collaborative team committed to delivering accurate and fair assessments.About the BusinessThe Attorney-Generals Department (AGD) provides a range of legal, regulatory and other services for the government and people of South Australia. Employing around 1500 staff, AGD promotes justice by protecting peoples rights, holding people to account according to the law, improving safety and contributing to an efficient and fair justice system.Consumer and Business Services (CBS) is a division of the Attorney-Generals Department and is responsible for protecting consumers, supporting and regulating businesses and recording significant life events for South Australians. CBS is customer focussed and flexible in its activities, providing accessible information and services.CBS constitutes a large part of South Australias business/consumer regulatory system and is the regulator for many businesses and professions.CBS strategic goals are to:Deliver effective regulation by ensuring fair markets, safe products and empowered consumers.Look after each other fostering an engaging, positive and healthy work environment.Look after our customers ensuring an informative, consistent and responsive service.Find better ways of working through improved services and information.The Assessment team is responsible for gathering and reviewing relevant information in order to determine whether the conduct outlined in a complaint amounts to a breach in the relevant legislation, and for determining the appropriate enforcement outcome. The Assessment Officer operates within a complex, politically sensitive and changing regulatory environment and is responsible for administering almost forty pieces of legislation. The Assessment Officer is required to exercise sound judgement and autonomy under general direction in the application of legislative frameworks, agency procedures and policies to administrative decision making.Employment is dependent upon a National Police Certificate clearance that the AGD finds satisfactory. Successful applicants will be provided further information if an interview is requested. Forms are not to be lodged directly with SAPOL under any circumstances and any fees incurred by applicants in doing so will not be recoverable from the AGD.Some out of hours work may be requiredAdditional NotesYou will be prompted to attach your Curriculum Vitae (CV) and Cover Letter (2 pages) after you have answered the questions via the link below. For more information please download the Job Application Pack and Job and Person Specifications.For further information about this exciting opportunity that is not covered by this website please contact Ben Broyd, Assistant Commissioner, Compliance Enforcement and Advice, Consumer Business Services at [email protected] Apply and follow the prompts to submit your application.The Attorney-Generals Department values workplace diversity and is committed to providing a supportive, inclusive and respectful work environment.Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application via the contact above or our website . #J-18808-Ljbffr