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Job Title


Program Facilitator


Company : Serco


Location : Wooroloo, Australia


Created : 2026-03-26


Job Type : Full Time


Job Description

About Serco Serco is a place where you can grow. Join a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity, and reward. Benefits We offer lots of headroom for you to grow and flexible benefits to suit you in every stage of your life and career, including: Opportunities for professional growth and development Supportive work environment with trusted leadership Access to a range of health and wellbeing programs Collaborative and inclusive workplace culture Long-term, secure employment with a global company Program Facilitator The Program Facilitator will deliver therapeutic programs to small groups of 10-12 prisoners, focusing on addressing violence, addiction, and other offending behaviours. In collaboration with a cofacilitator, the role ensures participants have the opportunity to engage in behaviour change and establish a risk management plan to increase community safety. To Be Successful In This Role Youll Have A degree (or progression toward) in Psychology or Social Work. Experience in delivering group programs and interventions, ideally within correctional, welfare, or institutional settings. Demonstrated ability to manage group dynamics and work with participants who may have complex mental health or behavioural issues. Strong reportwriting and communication skills to document offender progress and behaviour. Understanding of cognitive behavioural approaches to address and change offending behaviours. Ability to work collaboratively in a multidisciplinary environment and respond to diverse participant needs. About the Company As a fastgrowing and successful global company, Sercos services span across the areas of justice, immigration, defence, space, customer services, health, and urban mobility. In joining us, youll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to worklife that comes with working at a company with longterm governmentbacked contracts. Eligibility and Diversity We seek and celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco youll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging. Impact a better future at Serco At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the worlds most urgent and complex challenges. We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services. #J-18808-Ljbffr