Job Title

Mantra Parramatta, Cnr Parkes Street and Valentine Ave, Parramatta, New South Wales, AustraliaPosted Thursday 17 July 2025 at 2:00 pmMantra Parramatta, positioned in the Parramatta CBD, offers a touch of chic in the heart of Sydney''s west. With over 180 studio and 1 bedroom apartments, Social House dining and bar, 3 conference rooms, gym and pool, Mantra Parramatta is a popular venue for government, corporates, groups and leisure guests to enjoy.PurposeAs a Food & Beverage Attendant, you will have the wonderful opportunity to warmly welcome our guests and accompany them on a delightful journey through our culinary offerings. Your expertise will shine as you recommend standout dishes and beverages, showcasing your mastery in all things delicious. Your dedication to precision, customer satisfaction, and collaborative spirit will play a vital role in making every event a success.Primary ResponsibilitiesCreate a welcoming and friendly atmosphere where you will turn every moment into a memory and every experience into a storyWhen challenges arise, your ability to transform obstacles into opportunities shines. Your approach is a testament to your problemsolving abilities and unwavering positivityElevate dining experiences with your personalised food and beverage suggestions within outlets and eventsUpselling isn''t just about numbers; it''s about crafting an unforgettable experience that leaves our guests craving for more.Proactively source information to increase your product knowledgeConfidently communicate with guests and colleagues for seamless teamworkTake pride in your space, setting up and packing service areas meticulouslySkills and ExperienceProven track record in customer service within the hospitality sectorProficiency in food & beverage protocols, encompassing table service, beverage expertise, event service and coffee crafting skills (strongly valued)Adaptable within diverse food & beverage settings, with flexibility across different schedules including early mornings, evenings, weekends and public holidays as requiredPossession of a valid RSA or an equivalent qualification for the specific Country / State / TerritoryPassion for engaging with patrons and collaborating within a team of diverse professionalsALL Heartist Membership -Take advantage of discounts on accommodation and food & beverage worldwide!Family & Friends Discounts-Available on a range of accommodation, services and events for those who mean the most to youAccor Live Limitless (ALL) Loyalty Program-Earn status & reward points on your worldwide staysLearn Your Way-Support your career development with access to Accor''s industry leading training platforms, Accor Academy and TypsyBuild Your Network-With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwideWorldwide Opportunities-We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your careerAt Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow''s hospitality. Accor is an inclusive company, building diverse teams across the globe.Everyone has a story and we want to learn yours. We invite you to APPLY NOW.Mantra Parramatta, Cnr Parkes Street and Valentine Ave, Parramatta, New South Wales, Australia #J-18808-Ljbffr