Job Title

Green Light is on the lookout for a Repair Centre Technician (ATMs) to provide services with our NSW consulting team. We require people who have excellent communication skills and a passion for helping people with their IT related queries.The Repair Centre Technician (ATMs) will be self-motivated and keen learners who has fantastic interpersonal skills to maintain the excellent customer service levels provided onsite to the business. Must have demonstrated experience working unsupervised on customer sites.The main responsibility for the Service Technicians will be to provide repair and support to end users and installing hardware. Training will be providedResponsibilitiesSupporting infrastructure and services including Hardware and physical devicesInvestigate and diagnose and escalate the fault through to the appropriate group for problem resolutionMaintenance of physical infrastructure including ATMs & POS machinesAssisting with Customer Device and Application Configuration.Working with customers/employees to identify problems and advising on the solution.Must have a carRequirementsDemonstrated experience in IT, hardware, mechanical or electrical engineering backgroundDemonstrated highly developed analytical, problem-solving and organisational skills.Have at minimum 2 years full work rights Australian citizens & Permanent ResidentsDemonstrated ability to troubleshoot and implement creative solutions.Excellent telephone, client service, interpersonal and communication skills.Understanding of technical concepts and willingness to work in a dynamic and high-volume work environment.We are an Australian onshore services company that provides technology capability across ANZ and Asia. Our services range from day-to-day operational activities, through project delivery, to more strategic and transformational programs. At Green Light, we are committed to creating a diverse and inclusive workplace where everyone feels valued and respected. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.We encourage applications from all backgrounds and communities, and we are dedicated to providing a fair and accessible recruitment process for all candidates. During the recruitment process, if you require any accommodations or modifications please reach out to [email protected] or call +61 9247 3799.Apply Now! For more information, contact John on 0413 004 696 or email [email protected] levelAssociateEmployment typeFull-timeJob functionInformation TechnologyIndustriesTechnology, Information and Media #J-18808-Ljbffr