Job Title

Housekeeping Services Supervisor | The DarlingJoin to apply for the Housekeeping Services Supervisor | The Darling role at The Star Entertainment GroupAs a Housekeeping Services Supervisor, reporting to the Assistant Housekeeping Manager, you will ensure the highest standards of cleanliness and efficiency are achieved and maintained within the department through effective supervision, training, and team member engagement of this large and diverse team!ResponsibilitiesEnsure all relevant guest information is shared with all Team Members - VIPs, Cots, Rollaway bedsSupport and assist the team during peak periodsPerform room spot checks and ensure all rooms are checked to hotel standardsResolve guest concerns using a pleasant and diplomatic approachMonitor and report maintenance requests where requiredQualificationsPrevious Supervisory experience within a luxury hotelStrong leadership skills with an exceptional eye for detailPassion for hospitality with a cando attitudeStrong communication skills and computer literacyFlexible availability to work across a 7day rosterWhat We''re Looking ForYou will be experienced in a supervisory housekeeping role within a five-star property or integrated resort. In addition, you will have experience of improving operational efficiency, elevating guest experiences, and maintaining the highest of room presentation. You will bring a collaborative and welcoming mindset, thrive in a team environment and have a demonstrated understanding of relevant industry regulatory requirements with experience embedding these requirements as part of your ways of working.What We Can OfferComplimentary meal on site every day including hot meals, sandwich bar and moreUniform laundered and ready for you daily on propertyFive weeks of paid Annual Leave for team members who meet the definition of shift workerDiscounted parking + other transport optionsUp to 30% discounts across award winning restaurants and accommodationLifestyle discounts including gym memberships, retail discounts and drycleaning servicesDiversity & Inclusion areas of focus including Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+Endless career growth and opportunities to learn and develop your careerPlease be awareEligibility checks are required as part of the recruitment process and ongoing employment for this position.Our CultureAt The Star, we are committed to creating a diverse, equitable and inclusive workplace that we know will contribute to exceptional experiences for our guests, a great place to work for our team members and positive outcomes for our communities. We believe in authenticity that embodies our Company values = Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care.We welcome applications from all cultures, ages, religions, genders, LGBTQI+ people, Australia''s First Nations Peoples, and people with disabilities. We recognise the distinctive challenges that trans and gender-diverse applicants may encounter during the recruitment process. We offer a range of flexible working options for team members to find a balance between work and life that''s right for them and their unique wellbeing needs.The Star was awarded WGEA Employer of Citation for Gender Equality(2022-24) and has been recognised as a 2024 GOLD Employer by the Australian Workplace Equality Index (AWEI), which evaluates LGBTQI+ inclusiveness in the workplace.It''s your time to SHINE!Click on the link below to make your next career move with The Star. #J-18808-Ljbffr