My Guardian is an Aged and Disability Care provider that is dedicated to deliver the most compassionate and loving home care. We''re growing every day and there''s never been a better time to join our team.An exciting opportunity has become available for a motivated, self-driven Client Services & Admin Officer to join our team. This role is responsible for building strong relationships and providing excellent customer service to our Aged Care and NDIS participants, while delivering administrative support to ensure a positive client experience and assist our case management team with day-to-day operations.Key ResponsibilitiesReception duties, including inbound and outbound phone callsResponding to client enquiries via phone and emailBooking appointments and referralsProviding remote administrative support to case managersManaging and maintaining accurate client records and documentationAssisting with compliance, onboarding and general administrative tasksSupporting day-to-day office operations and upkeepAbout YouPrevious experience in administration, reception or client services (health, aged care or NDIS experience highly regarded)Strong communication and customer service skillsExcellent organisational skills and attention to detailA professional, compassionate and collaborative approach, with the ability to work independently and as part of a teamWhat we offerCompetitive salary packageFree onsite parking availableExceptional office cultureTraining and career development8 January 2026 Revesby New South Wales, Australia Full Time Community Services & Development Aged & Disability Support #J-18808-Ljbffr
Job Title
Client Services & Admin Officer