Job Title

OverviewCrown Resorts is a great place to visit and it''s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you''ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The roleThis position is responsible for providing support to the Food & Beverage department to ensure and maintain all internal systems are up to date and provide first line support for our MICROS (Point of Sale System). This would suit someone with a Food & Beverage background, a good understanding of POS systems, comfortable using Excel, and the ability to pick up new systems when required.Key ResponsibilitiesProvide insights on potential improvements and enhancements to systems and business processes.Update POS with new price changes when required.Conduct quarterly menu reviews of all restaurants and update POS with seasonal menu changes.Assist Managers from all departments in creating reports as required.Internal systems updated to ensure relevant and accurate data is captured for use by stakeholders.Assist the managers to troubleshoot and resolve any issues which may arise within outlets.Liaise with IT on new developments.Continue to lead and develop staff members within the team.Key RequirementsPrevious experience working within Food & Beverage operationsIntermediate Excel skills - Ability to use Formulas, Pivot Tables & ReportingExperience and knowledge using POS systemStrong communication skills and ability to build relationships with internal stakeholdersAbility to multitask and prioritise conflicting workloadsSolid troubleshooting skills and basic IT knowledgeExperience working at a supervisor/management level to manage direct reportsAdditional InformationWhat you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.Job DetailsSeniority level: Entry levelEmployment type: Full-timeJob function: Customer ServiceIndustries: Hospitality #J-18808-Ljbffr