A leading financial services organization is seeking a dedicated individual for the Complaints Resolution team in Sydney, responsible for managing escalated member complaints and ensuring compliance with regulatory obligations. The role requires expertise in complaints management, excellent communication and negotiation skills, as well as an understanding of relevant regulatory requirements. Candidates should have experience in financial services and be able to work under pressure to resolve complex issues effectively. Join a dynamic environment aimed at enhancing customer satisfaction and achieving financial freedom for Australians.#J-18808-Ljbffr
Job Title
Senior Complaints Resolution Lead | Risk & Compliance