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Job Title


Customer Service Officer (Inventory Coordinator)


Company : Thales


Location : Sydney, New South Wales


Created : 2026-05-02


Job Type : Full Time


Job Description

Customer Service Officer (Inventory Coordinator)Location: Orchard Hills, New South Wales, AustraliaAt Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive and that it''s all driven by human intelligence.Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what''s possible.From manufacturing and engineering to cybersecurity and space, we''re driving progress in some of the world''s most important industries and working together to build a future we can all trust.TeamOur Explosive Ordnance Services team enables the Australian Defence Force through storage, distribution, maintenance and disposal of these systems, all across Australia. As a turnkey solution, we offer the opportunity to gain a holistic understanding of our business operations, creating huge opportunities for growth.Within our logistics services business there are 17+ depots throughout Australia, allowing various development and progression opportunities.Role OverviewThis is an exciting opportunity for a Customer Service Officer / Inventory Coordinator to join our team at our Orchard Hills site. You will be responsible for managing the inventory functions by operating our stock control computer system, whilst providing great customer service to our customer, the Australian Defence Force (ADF).This role is exciting, challenging and rewarding; no two days will be the same! As the first point of contact for our customer, the ADF, you will need a positive attitude, be an active listener with excellent attention to detail and the ability to think on your feet. In turn, we will provide you with the training and support needed to succeed.ResponsibilitiesEnsuring accurate operation of the electronic and manual inventory stock management systemInstruct and train staff as required and ensure quality standards are maintainedPlanning and controlling work activities, including resource allocation and time managementMaintain all Technical Publications relevant to the operation of the Inventory OfficeBuilding & maintaining relationships with both internal and external clientsDemonstrating a personal commitment to all matters relating to health and safetyQualificationsRelevant experience in a similar environmentExcellent communication skills at all levelsKnowledge of inventory management systems would be desirableExperience within the Defence and/or Logistics environment would be highly advantageousBenefitsFitness Passport Discount Access to a network of Gyms across AUS as cheap as $15 P/WEmployee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)Modernised Paid Parental LeaveVeterans LeaveFamily support through our partnership with Parents at WorkPersonal & professional training development opportunitiesSecurity ClearanceAs a Defence security clearance is required for this role, applicants must be Australian citizens and eligible to obtain and maintain an appropriate clearance. Prior to being offered employment, you will need to complete preemployment police and depending on the role type, medical checks as well.Application ProcessWe''ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. If this role feels right no matter your background or personal circumstances please introduce yourself or join our community.We''re proud to be endorsed by WORK180 as an Employer for All Women, but we know there''s always more we can do. We''ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.Seniorities and EmploymentSeniority Level: Not ApplicableEmployment Type: FulltimeJob Function: OtherIndustries: Aviation and Aerospace Component Manufacturing and Defence and Space Manufacturing #J-18808-Ljbffr