About the job Student Service Officer - RTOUrgently require 2 Student Service Officers( 1 - Permanent Full-Time, 1 -Full-Time on 1 year Contract)RTO based in Sydney CBD. Interviews begin next week!Successful candidates will be required to:Ensure that the RTO maintains compliance with the regulatory standards for RTOsMonitor accuracy and consistency in documentation and student Data Management systemAssist students in all areas of their enrolment (processing necessary paperwork, interpreting data and conveying accurate information regarding attendance, course progress and payments)Manage and maintain all Compliance and Student Record Intervention in relation to Attendance, Academic performance and any other RequestsProvide general administrative support to Academic, Student Services, Marketing, Admissions issuing of Offer Letters and eCoes, and all areas of the college as would be requiredUnderstand and provide accurate information about the College''s courses, timetable, policies and proceduresUpdate records management accurately of College Database (RTO Manager) and eLearning (Moodle)Perform Administrative/Reception, Academic and Marketing support functions, including Admissions when requiredExperience with RTO Manager and E Learning (Moodle) PlatformMeeting deadlines in monitoring student attendance and academic progressEffective implementation of intervention policy to ensure student comply with their visa conditionsExcellent communication (written and verbal), organizational and time management skillsGood planning and organization skills and an impeccable attention to detailAdvanced computer skills Word, Excel, Outlook and PowerPoint (minimum)Sociable, motivated and enthusiastic personalityPractical experience in using PRISMSA willingness to work flexible hours & do what is required when the college cycle requires itPermit to work in AustraliaDesired criteria:Previous work experience in Student Services or Compliance in a CRICOS registered training organizationKnowledge of National Code and Vocational Education and Training IndustryIf you are keen, please send up an updated Resume along with a Cover Letterat [email protected] or call 1800 984 048 #J-18808-Ljbffr
Job Title
Student Service Officer - RTO