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Job Title


Client Relationship Manager


Company : Galvin-Rowley Executive Search


Location : Sydney, New South Wales


Created : 2026-04-18


Job Type : Full Time


Job Description

About the RoleClient Relationship Manager Automotive Software Solutions. You''ll blend automotive knowledge with consulting, training, and relationship management in a global technology business that partners with dealerships across Australia. The role offers hybrid working arrangements (two days in the office, the remainder between home and client visits).As Client Relationship Manager, you''ll manage a portfolio of dealerships ranging from large groups to regional independents. Your focus will be on building trusted partnerships, ensuring clients gain the most from their dealer management software, and providing ongoing consultancy and support. You''ll report to a senior leader and be part of a collaborative, customer-first team.ResponsibilitiesBuild strong relationships with dealer principals, service managers, and parts managers.Deliver training, consultancy, and product demonstrations to enhance system value.Identify opportunities for clients to benefit from additional solutions (without aggressive sales targets).Coordinate new installations and projects alongside technical experts.Visit clients across NSW, with some interstate travel for training.Maintain accurate account records and engagement plans in Salesforce.About YouYou''ll bring credibility and confidence from your background in the automotive sector, with a natural ability to connect across dealership environments.Previous experience in a dealership environment (essential).Strong communication and rapport-building skills.Familiarity with Dealer Management Systems (Pentana, Titan, Tune or similar).High IT proficiency and ease presenting to senior stakeholders.A professional, consultative, and client-focused approach.Ability to travel intra-state and inter-state.What''s on OfferCompetitive salary package: $90K$100K base + super + car allowance + commission + profit-sharing bonus.Hybrid working: two days in-office, balance between home and client visits.Family-friendly environment supporting worklife balance.Career growth within a global organisation undergoing cultural transformation.A stable team with long-tenured colleagues and strong leadership support.How to ApplyIf you''re an automotive professional ready to transition into a consultative role that combines client engagement, technology, and growth opportunitieswithout weekend dealership hoursthis role is for you. Please submit your CV and a short cover letter outlining your suitability. #J-18808-Ljbffr