Job Title

We''re on the hunt for a passionate and experienced Venue Supervisor to join our dynamic team at the Australian Museum.This role offers an exciting opportunity to elevate your hospitality career. You''ll be working in a beautiful venue, surrounded by culture and history, and backed by a team that genuinely cares about quality, service, and growth.What''s in it for youGenuine career growth opportunities within a respected and expanding hospitality groupA supportive leadership team that values your contribution and developmentOngoing training and development, plus the chance to work alongside some of the best in the businessGreat hours mostly daytime shifts aligned with the Museum''s opening hoursStaff discounts across all our venues enjoy the perks of being part of the groupAnnual Salary at $75,000 to $77,000 plus superWhat your day-to-day will look likeYou''ll play a key role in making sure our service runs smoothly and our team is thriving.You''ll support the Venue Manager in delivering standout service, leading your team from the floor, and making smart decisions in a fast-paced environment.In this role, you''ll be responsible for:Creating rosters that work for both the business and your teamLeading, coaching, and developing a high-performing front-of-house crewTraining staff and making sure everyone is confident, capable, and guest-focusedWorking with the Manager to keep an eye on KPIs from labour to customer satisfaction and helping the team hit targetsOverseeing smooth daily operations and ensuring all policies and health standards are followedJumping in to handle guest concerns and turning tricky moments into great experiencesCollaborating with kitchen and management teams to keep everything running like clockworkWhat we''re looking forPrevious experience in a leadership role within a busy, high-end restaurant or hospitality venueA confident team leader with great communication and people skillsSomeone who understands the ins and outs of rosters, budgets, and labour targetsA problem-solver who thrives under pressurePassion for service, team development, and continuous improvementFlexibility to work weekends, evenings, and public holidays as neededTo apply online, please click on the appropriate link below. #J-18808-Ljbffr