Job Title

OverviewJob Description for Citrix Support Engineer in Sydney.ResponsibilitiesServe as operational 2nd/3rd level of escalation for Citrix XenApp/XenDesktop and related technologies.Responsible for pro-active problem solving of Citrix XenApp/XenDesktop farm issues, capacity problems, and tuning the Citrix XenApp/XenDesktop environment to achieve optimal performance and availability.Systems administration including Server OS, Citrix, applications-related administration, perimeter device administration, virtualisation technologies, systems monitoring/management.Management of Hyper-V and XenServer platforms serving the XenApp/XenDesktops workloads.Act as root cause driver to identify and remediate platform configuration issues or bugs.Deploy, maintain, and enhance the security of server and desktop systems. Change and configuration management, anti-virus measures, patch management, and system scans.Ensure ongoing operation of systems/applications through troubleshooting, scheduling/monitoring jobs and technology-related business processes, and third/fourth-level support.Produce XenApp/XenDesktop health check processes and methods required to reduce and eliminate XenApp/XenDesktop issues affecting end users.Lead resolution of specific issues and internal projects associated with assigned responsibilities for Citrix XenApp/XenDesktop platform and technologies.Assist with delivery of project deliverables of Citrix XenApp/XenDesktop platform.Must have hands on experience on Citrix NetScaler.Must have worked on HyperV and VMWare.Knowledge of FSLogix and Citrix UPM.Comfortable with rotational shifts and after hours on-call support.QualificationsHands-on experience with Citrix XenApp/XenDesktop and related technologies.Experience administering Windows Server OS and virtualization platforms (Hyper-V, VMware).Experience with Citrix NetScaler.Knowledge of FSLogix and Citrix UPM.Willingness to work rotational shifts and after-hours on-call support. #J-18808-Ljbffr