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About UsAt Yates, we don''t just grow gardens - we grow people, ideas, and communities. We have over 130 years of heritage and the #1 gardening brand in Australia and New Zealand, trusted by generations of growers. The Yates Group also includes Seasol, Munns, and Hortico, all trusted names in garden care.But we''re more than just Yates. As part of the Dulux Group, we are connected to a family of iconic, market-leading brands that protect, maintain and enhance the spaces and places in which we live and work.Our real secret? Our people. We''re proud of the awesome culture we''ve built that is authentic, collaborative, inclusive, and full of energy. So, if you''re driven by purpose and want to make a meaningful impact, this is where you belong.We''re inviting Expressions of Interest for upcoming opportunities (casual seasonal work) to join Yates as a Help & Advice Horticultural Consultant a key role that brings the Yates brand to life for gardeners across Australia.What You''ll Be DoingProviding friendly, expert gardening advice to home gardeners and retail customersSupporting consumers across phone, email, live chat, ticketing systems, and social platformsTroubleshooting product questions and resolving concerns with warmth and professionalismMaintaining high service standards and ensuring accurate, timely followupsContributing ideas and insights to our technical and marketing teamsOur BenefitsUp to $1,000 net annually to cover private health extras gapExclusive discounts on Dulux Group products and partner offersStay active anytime, anywhere through our partnership with Fitness Passport20 weeks paid parental leave (primary carers) and 2 weeks partner leave from day oneMarket leading learning, development and career pathwaysAccess to our Wellbeing Hub and full EAP supportRecognition programs that celebrate your impactWhat We''re Looking forQualifications in Horticulture and experience in customerfacing environments such as retail, nursery, sales, or serviceA friendly, professional manner and a genuine passion for helping othersStrong written and verbal communication skillsAbility to manage challenging situations with empathy and calmConfidence using Microsoft Office and digital communication toolsWhy Join Us?Progressing your career with the Dulux Group means being part of a network of over 8000 employees globally who believe in our purpose to ''Imagine a Better Place''With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as Dulux, Selleys, Cabots, Yates and B&D to name a few.By joining us, you will be a part of along termstrategy to deliver profitable growth through brand leadership, innovation and customer intimacy. We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options.If you''d like to be considered for upcoming roles, apply now with your Expression of Interest. #J-18808-Ljbffr