Get AI-powered advice on this job and more exclusive features.Sr. Recruitment Consultant @ Tech Mahindra | Resource Management, Strategic SourcingThe ideal candidate will be responsible for delivering End-user computing support by configuring and troubleshooting our customers'' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in a complex networking environment will also make you an ideal candidate.ResponsibilitiesReproduce customer environment and run testsManage and address electronic tickets efficientlyLiaise between sales team, customer success team, and customers to properly address customer problemsTroubleshoot and configure software and hardwareQualifications2+ years of technical support experienceCustomer service orientedStrong written and verbal troubleshooting skillsSeniority levelAssociateEmployment typeFull-timeJob functionInformation TechnologyIT Services and IT Consulting #J-18808-Ljbffr
Job Title
Technical Support Engineer