Job Title

Position SummaryFounded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. Payers, providers, and consumer health partners build on League''s platform to deliver high-engagement healthcare solutions proven to improve health outcomes. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare''s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart.League''s PaaS business, Powered by League, is rapidly scaling. Building on the proven success among our marketleading customers and partners including Medibank, Highmark Health, Google, Accenture, Manulife, and Shoppers Drug Mart our GotoMarket team is expanding and seeking a Director, Sales & Account Management to help us achieve this next phase of growth.As a Director, Sales & Account Management, you will be a core part of the GotoMarket team working across priority segments including Private Health Insurers, Private Healthcare Providers, Public Sector Health Agencies, Retail Pharmacies, and Digital Health Innovators. You will be responsible for leading complex enterprisescale business development and sales initiatives with prospects and carry a quota for Powered by League platform sales. In addition, you will nurture and grow existing client relationships, identify new opportunities within these accounts, and ensure the longterm success and satisfaction of League''s customers in Australasia.Working in collaboration with other parts of the GotoMarket team (including Solution Engineering, Partnerships and Product Marketing) as well as our Delivery & Product Management functions, you will identify, design, plan and deliver impactful customer partnerships that power the transformation of their digital consumer, member or patient experiences.ResponsibilitiesBe the first Growth & Customer employee on the ground in Australia, representing League in this important new growth market, and supporting our flagship customers (one each in Australia & New Zealand)Support League''s international growth working closely with our Growth Organisation including Account Management and Sales Leadership.Lead and own the endtoend sales process for target platform strategic accounts, including formulating sales strategy, driving revenue growth and developing new customer relationships.Develop and execute comprehensive account plans for League''s Australiasian customer base, outlining clear objectives, strategies, and tactics to drive revenue growth.Leverage your own relationships to build pipeline (both net new and upsell / crosssell of new solutions to existing customers), and work in partnership with the Business Development and Marketing teams to run accountbased marketing campaigns that lead to closed revenue and quota attainment.Successfully achieve and exceed budgeted sales objectives, and maintain sales forecast in an accurate and thorough manner.Negotiate complex software and professional services agreements from initial stages through to completion; and execute contract amendments and renewalsCreate demand by leveraging healthcare industry expertise and what the priorities from Clevel executives are, uncovering business problems for prospects and customers and matching them to our solution.Work collaboratively with League Executives and GotoMarket leaders to build the story and tailored materials for meetings with prospective accounts.Work with the GotoMarket leadership team to create and improve sales processes and buyer journeys, especially in new industry verticals.Serve as the voice of the Australiasian customer base ensuring their needs and priorities are understood and addressed and proactively identify and communicate product needs of Powered by League prospects and industry verticals to executive and product leadership.Cultivate and maintain strong, trusted advisor relationships with key stakeholders within League''s customer base and establish and monitor key performance indicators (KPIs) for customer health, providing regular reporting and actionable insights to internal stakeholders.Work with the Value Realization function to measure impact and ensure customers are consistently achieving their desired business outcomes and realizing the full value of League''s platform and services.SecurityRelated ResponsibilitiesCompliance with Information Security PoliciesEnsure access management is performed in compliance with the employee''s role and responsibilitiesResponsibility and accountability for executing League''s policies and procedures within the department/ teamNotification of HR, Legal, Compliance & Security of any incidents, breaches or policy violationsAbout you10 years of experience in ''Platform as a Service'' (PaaS) or ''Software as a Service'' (SaaS) sales and account management experience5 years of healthcare industry experience in digital transformation and/or consumer & patient engagement sales requiredStrong knowledge of the Australian healthcare industry (Providers, Pharmacy Retailers) and/or health benefits industryA history of successful quota attainment in a complex sales environmentExceptional relationshipbuilding and interpersonal skills, with the ability to establish rapport, build trust and win the support of key Csuite executives in large corporationsDemonstrated ability to develop and execute strategic account plans that drive measurable resultsExcellent analytical and problemsolving skills, with the ability to interpret data and develop actionable insightsProficiency with Salesforce and sales acceleration toolsExperience developing exceptional documentation for client presentations and webinarsBachelor''s degree in Business or equivalent experienceCompensation range for Canada applicants only$150,000 - $180,000 AUDEqual Employment OpportunityWe are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status . If you are an individual in need of assistance at any time during our recruitment process, please contact us at [email protected] .Our Application ProcessYou should receive a confirmation email after submitting your application.A recruiter (not a computer) reviews all applications at League.If we see alignment with League''s needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the teamspecific interview process depending on the roles you are exploring.The final step is an offer, which we hope you will accept!Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring. #J-18808-Ljbffr