Tournament Services ManagerNetball World Cup Sydney 2027 Local Organising CommitteeAbout the Netball World Cup Sydney 2027Brace yourself for an unforgettable opportunity to be part of the world''s premier netball event. In 2027, Sydney will host the Netball World Cup, uniting 16 of the top international teams for 10 days of elite competition and global celebration as we mark Netball Australia''s centenary. We''re building a tournament that champions inclusion, empowerment and innovation on and off the court.We''re looking for passionate, purposedriven people to help bring this vision to life. As part of the Local Organising Committee you''ll join a collaborative team focused on delivering operational excellence, engaging fans, creating legacy and making memories that will stay with you for a lifetime.We offer a fun and flexible, hybrid work environment that supports balance, wellbeing and professional growth, because great work happens when people feel empowered and included.About the RoleThis pivotal role delivers a seamless and worldclass experience for every stakeholder at the Netball World Cup Sydney 2027. As Tournament Services Manager you will ensure that athletes, officials, VIPs, volunteers and fans enjoy an exceptional event journeyfrom arrival to departurethrough meticulous planning, operational excellence and collaborative leadership. Your work will directly shape the success of the tournament and uphold its athletefirst and fancentred values. Build strong relationships with World Netball, government agencies, service providers and internal LOC teams.Key ResponsibilitiesDevelop the Tournament Services Operating Plan and Service Level Agreements across all functional areas;Accreditation & Arrivals/Departures oversee accreditation systems, data integrity, privacy compliance and manage airport, hotel and venue operations for arrivals and departures;Teams & Officials ensure a worldclass service environment for athletes and officials, including accommodation, catering, transport and safeguarding protocols;Travel & Accommodation manage hotel allocations, rooming lists and stakeholder travel arrangements;Transport & Logistics develop transport plans, fleet management and contingency procedures;Workforce Services define volunteer and staff services, partnering with People & Culture on training and wellbeing initiatives;Technology & Systems own or coown event systems supporting Tournament Services;Map customer journeys and design endtoend operational plans;Drive crossfunctional area readiness through test events, simulations and venue walkthroughs;Lead procurement for key services and support sponsor rights delivery.What Sets You ApartTertiary qualifications in Event/Sport Management, Operations or a related field (or equivalent experience);7+ years in major event operations, ideally in Tournament or Event Services;Proven experience delivering athlete/teamfocused programmes at national or international events;Expertise in travel, accommodation, transport, logistics, accreditation and arrivals/departures;Strong vendor management, budgeting and risk management skills;Exceptional stakeholder engagement and leadership capabilities;Systems savvy with accreditation, workforce, transport and hotel platforms, advanced Excel/Sheets skills;Knowledge of safety, emergency and compliance requirements.Our Ways of WorkingHybrid/Flexible during planning phases; mandatory onsite presence during readiness and the tournament period;Collaborative, valuesled culture aligned with athletefirst and fancentred principles;Commitment to diversity, equity, inclusion, wellbeing and psychologically safe workplaces.Ready to deliver an unforgettable global event? Apply now and be part of the team that puts athletes and fans first!Seniority level: MidSenior levelEmployment type: ContractJob function: ManagementLocation: Sydney, New South Wales, AustraliaSalary: A$110,000.00 - A$130,000.00 #J-18808-Ljbffr
Job Title
Tournament Services Manager