Job Title

School Account Executive - EducationWe''re Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we''re at a pivotal point on our journey to realise that aspiration.As a company, we''re passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.Why you''ll love this opportunity as School Account ExecutiveAs a Schools Account Executive, you''ll play a key role in helping us achieve our keep, grow, and get objectives within the education sector. You''ll foster strong relationships with both existing and prospective customers, driving growth of our Daymap solution while acting as a customer champion and trusted advisor.What you''ll be doingEngage with customers - making outbound calls to check in on account health and uncovering new Daymap opportunitiesDrive growth - focusing on retention, upsell, and cross-sell opportunities within the business unitBuild strong relationships - developing credibility and trust with key customer stakeholdersManage opportunities in Salesforce - including forecasting, pipeline growth, opportunity progression, and account reviewsUnderstand customer needs - identifying solutions that meet their goals and challengesStay market-aware - keeping up to date on competitor products and servicesCollaborate with marketing - supporting campaigns and initiatives to generate interest and drive salesNurture the sales pipeline - ensuring active engagement, progression, and timely closure of opportunitiesAdapt to evolving business needs - responsibilities may change over time as the sales environment shiftsRequirementsWhat you''ll do to be successful in the roleProven track record in sales account management and new business prospectingProficiency in Salesforce for managing pipeline, forecasting, and opportunitiesExperience in application software and services salesStrong knowledge of Microsoft Office (Word, Excel, PowerPoint)Target-driven - takes full ownership and accountability for achieving resultsAmbitious and resilient - action-oriented, tenacious, positive, and determined to succeedHigh attention to detail - methodical and consistent in compiling quotes and proposalsExcellent written and verbal communication skillsAbility to work autonomously while seeking guidance when neededStrong communication and presentation skills with the ability to build relationships at all levels within schoolsWe really do want you to bring your whole self to work. There is no such thing as the perfect candidate, so if you think you have what it takes, but don''t necessarily meet every single point on the list, please still get in touch. We''d love to have a chat and see if you could be a great fit. We welcome your unique talents, please apply for this role if it would make you excited to come to work every day.BenefitsWhy you''ll love working with usWe''re all different - and we love this about us.We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.Flexible Work - Flexible work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia. #J-18808-Ljbffr