POP MART, founded in 2010 is an industry-leading pop culture and art toy company aiming to light up passion and bring joy to all. With rapid growth, POP MART has set foot in more than 23 countries with over 250 stores and 1687 Robo Shops around the world.About the RoleWe are currently looking for a passionate Store Manager to lead and support our store at Macquarie Shopping Centre! The ideal candidate will be someone who enjoys creating exceptional customer service experiences, enjoys leading and supporting a store team while working towards targets and KPI''s, and most importantly has a positive, can-do attitude.ResponsibilitiesDeliver and exceed sales budgets and growth expectationsEffectively manage store rosters and timesheet approvalsLead by example in customer service, ensures staff are trained to deliver above and beyond serviceEnsure the store maintains visual standards and merchandise stock to maximise sales potentialWorking with HR team to recruit team members with the correct cultural fit and competenciesProvide the store team with quality induction and introduction to the brand and store operationProvides direction and appropriate feedback to the teamProactive approach to loss prevention/ stock managementQualifications2+ years store management experiencePrevious experience in a fast-paced and high-volume retail sales environmentRequired Skills and AttributesStrong commercial acumen to achieve outstanding sales budgets and KPIsAn eye for detail and high visual merchandising standardsStrong leader of teams of 15-20 peopleDemonstrates exceptional customer serviceThe ability to analyse and organise stock to maximise sales on the shop floorStrong interpersonal skills to engage, motivate and lead a team to reach their potentialPassion and knowledge of the Pop Mart brand or art toysMust be a current resident of Australia with full working rightsPreferred SkillsBi-lingual in Mandarin and/or Cantonese is an advantage, but not a deal breakerCareer growth - the perfect time to join us as we expand rapidly across Australia and New Zealand (4-5 new stores per year)Job security - Pop Mart has become a global sensation, now with 550 stores worldwide, we are growing strongMonthly product incentives (following successful probation)Opportunity to earn incentives for achieving KPI''sNew product releases every weekAnnual passes to Pop Land in Beijing!Join a vibrant and unique retailer in the market, where every day is Boxing Day!Equal Opportunity StatementWe are committed to diversity and inclusivity. #J-18808-Ljbffr
Job Title
Store Manager