Job Title

Little Zak''s Academy is privately owned and family run. Our aim is to provide early childhood care and education in a safe, welcoming, adopting and nurturing environment.Our staff are dedicated professionals who value the importance of maintaining an optimum level of care and education for all children. We select our staff based on knowledge and values, vision for children and learning, and commitment to families.Due to continued growth, we are looking for a driven Enrolments Officer to join our Support Office team in Ryde. This is a full-time, office-based role, Monday to Friday. We offer a collaborative Support Office environment, regular team events, and daily lunch in the office.This is not a typical admin role. It is a sales-focused position where your ability to engage families, manage enquiries, and convert leads into enrolments directly impacts centre occupancy.What this role actually looks likeYou will be responsible for managing inbound enquiries and guiding families through the enrolment process. Your focus will be on building relationships, understanding family needs, and converting interest into confirmed enrolments.Manage a high volume of enquiries via phone and emailBuild rapport with families and understand their needsFollow up consistently to convert leads into enrolmentsHandle objections confidently, including fees and availabilityManage your pipeline and keep accurate records in the CRMWork closely with centres to support occupancy growthWhy people step into roles like thisSalary: Competitive salary package + commission structure with strong earning potentialWellbeing day each year (available after 12 months of service)$50 per month wellness allowance$1,000 referral bonusEAP (Sonder) for confidential supportAbout youExperience in a sales, customer service, or enrolments-focused roleConfident communicator who can build trust quicklyStrong follow-up skills and a proactive approachComfortable working towards targets and KPIsOrganised and able to manage multiple enquiries at onceExperience in childcare or early learning is highly regarded, but not essential.Little Zak''s Child Safety CommitmentLittle Zaks Academy is a Child Safe Organisation. We prioritise the safety, wellbeing, and rights of all children and maintain a strong culture of child safety across our services. As part of our commitment, we have a rigorous recruitment and screening process in place, including comprehensive reference checks, Police checks and child-safe employment checks.By applying for a role with Little Zaks Academy, you acknowledge and agree to undergo all required child safety checks as part of our employment process.Equal Employment OpportunityWe are an equal opportunity workplace where diversity is embraced. We foster a culture that supports inclusion and we encourage all qualified candidates to apply. #J-18808-Ljbffr