Job Title

Job Description Permanent, Full Time Hybrid (1 day WFH) Join Acknowledge Education as an International Records Officer, coordinate with academics, support staff, current and incoming students to ensure compliance through proper documentation and records keeping. You will play a key role in maintaining accuracy, confidentiality, and efficiency across all student records and compliance processes. Ensure compliance with AEs polices & procedures related to academic records and student privacy. Processing student course variation requests through the workflow system. Coordinate with academic & placement staff to ensure correct information updated to the RTO management system for course variation requests Where required issue Letter of offers in accordance with the AE policies and procedures. Issue Electronic confirmation of Enrolments (ECOE) in accordance with PRISMs and AE policies and procedures. Process the non-returning, non-payment, course progress reporting, including accurate, timely updating of RTO and reporting visa PRISMS, meeting the 30 day requirement. Remain up to date with federal and state regulations related to student records and privacy. Responding to enquiries (in person, by phone, email etc.), sourcing information, following up and providing responses in a timely manner. Other administrative duties as allocated by the Management. Qualifications Strong attention to detail and accuracy in managing records and compliance processes. Excellent verbal and written communication skills. Demonstrated ability to manage competing priorities and meet deadlines under pressure. Team-oriented with a collaborative approach. Experience using PRISMs to process and report student enrolments. Previous experience in academic administration or compliance within the education sector. Understanding of federal and state regulations related to student records and privacy. Additional Information Opportunities to grow within the organisation $1,500 annual professional development allowance Incredibly committed and supportive team of studentcentric professionals Health insurance discounts through Bupa Be part of a fastmoving, agile private provider where decisions turn into action quickly Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we attract applications from people with identities and perspectives that are as diverse as our students. We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. #J-18808-Ljbffr