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Job Title


Manager, Process Improvement, Fleet & Facilities [ Broadbeach]


Company : Dnata Travel Group


Location : Gold Coast, Australia


Created : 2026-04-23


Job Type : Full Time


Job Description

Manager, Process Improvement Fleet & Facilities This role is responsible for supporting and uplifting Fleet and Facilities operations by driving consistent process improvements, standardising workflows, and embedding operational governance. Reporting to the General Manager, Fleet & Facilities, you will act as a trusted partner to operational managers, ensuring efficiency, compliance, and reliability across the business. Key Responsibilities Drive process improvements and standardise workflows, tools, and procedures across Fleet & Facilities operations. Establish operational governance, reporting routines, and performance dashboards to track KPIs and compliance. Act as a trusted partner to Fleet & Facilities Managers, translating strategy, audits, and executive direction into BAU practices. Lead continuous improvement initiatives targeting safety, compliance, reliability, and cost efficiency. Partner with WHS, Finance, IT, Procurement, and Operations to support audit readiness and risk management. Develop guidance materials, playbooks, and training content to embed consistent practices across sites. About you Proven experience in operational process improvement in complex, asset-heavy, or multi-site environments (fleet, facilities, logistics, infrastructure). Strong understanding of business-as-usual operational governance. Ability to influence peers and lead improvement initiatives without direct line management authority. Highly developed analytical, documentation, and communication skills. Experience applying continuous improvement methodologies (Lean, Operational Excellence) in practical, business-led ways. What''s in it for you? Competitive salary. 5 weeks Annual Leave. Access to our tailored Employee Novated Car Lease program. Opportunities for Career development and progression. Be part of a close knit and dedicated team that are committed to excellence. Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes. Your prospective employer: Part of the Emirates Group, we are Australias largest inflight catering and retail partner. Chosen by many of the worlds top airlines for our award-winning meals and outstanding service, we operate 16 catering facilities across 12 cities, employ over 4,000 people, produce over 47 million meals, and service over 252 thousand flights each year. #J-18808-Ljbffr