Job Title

Benefits: Benefit from staff discountsCompetitive hourly rate plus shift penaltiesAbility to proactively contribute to the processes and evolving culture of the organisationOpportunity to grow and develop alongside the businessAbout The RoleThe Shoreline is seeking friendly and compassionate individuals to work in food service and housekeeping roles and who share our CREED: Caring, Respect, Excellence, Engaged, Dignity. As a member of the Shoreline team, you enjoy the company of the elderly and are passionate about enhancing the lives of residents. You will work alongside the Companions, ensuring residents receive the highest quality of care across all standards of the facility. You will be trained in both housekeeping and servery roles to fulfil the roster capacity.In The Catering Role You Will Be Responsible ForFood preparation including kitchen skills, meal labelling and platingPrepare the servery for useCheck current stock in fridge and freezer and ensure condiments are full on tablesCollect current meal sheets and check portions and any special requirementsServe and present hot meals in line with Chefs instructionsClean between meals, wipe tables, and clear dirty plates and traysClose down servery and return unused hot meals to kitchenWipe tables, wash dishes, and clean floorsSet up for next serviceMorning tea, afternoon tea and supper trolley runs; deliver hot and cold beverages, biscuits, cakes and sandwiches to roomsWater jug delivery in the morning and at supperAssist in coffee shop as requiredBe able to do room delivery of special meals or meals ordered from the retirement villageWork with residents in a polite and accepting manner and respect resident inputEnsure agreed mealtimes are adhered to and meals are provided in a high-quality, person-centred and efficient mannerIn The Housekeeping Role You Will Be Responsible ForProviding cleaning services according to established cleaning schedulesMopping and vacuuming floors, damp dusting, waste management, restocking suppliesMaintaining records of laundry and cleaning schedule dutiesSafe storage and use of cleaning agents and correct quantitiesParticipating in infection control programsLiaising with residents about care and service delivery preferencesWorking as a team member and providing a supportive environment, including acting as a buddy to new employeesProviding laundry services according to The Shorelines Laundry ProceduresCleaning of laundry, restocking suppliesMaintaining records of laundry schedule dutiesEstablishing and maintaining effective relationships with residents for consultation and feedbackDelivering services in line with privacy legislation and residents preferencesInteracting with residents in a kind, caring, and respectful mannerRespecting and supporting resident diversity and ensuring inclusion in service deliveryHelping residents make informed choices about their services and seeking assistance when neededAbout YouAs someone with a proven track record of compassion, you will demonstrate kindness and empathy with the elderly and other diverse individuals. You will be responsive to residents needs, while remaining calm and optimistic under pressure. You are motivated by contributing to bettering residents lives and aim to help set a new standard in care.Required Skills and AttributesDemonstrated empathy and commitment to the care of older peopleExperience in delivering exceptional customer-centred service outcomesAbility to demonstrate kindness and empathy and model behaviours aligned with the Shorelines CREEDUnderstanding of the ageing process and a commitment to advocate for older people in residential or home carePolice check clearanceUp-to-date vaccination as required by legislation or industry practice #J-18808-Ljbffr