Job Title

Are you an experienced Medical Receptionist looking for a change into meaningful work with Australians Veterans? Australian Veteran Health Services (AVHS) is seeking a reliable and experienced Medical Receptionist to join our team in Daw Park. This is a role consists of frontline reception and administrative support. Youll be the first point of contact for veterans, playing an important role in delivering calm, organised and compassionate care. About the role In this standalone role, you will support smooth daily clinic operations by balancing reception and administration duties. This is a role suited to someone who is confident, organised, and comfortable switching between patientfacing reception tasks and administrative workflows. Key responsibilities include Welcoming veterans and visitors in a warm, professional manner Managing incoming calls, booking appointments, recalls and followups Maintaining accurate patient records and documentation Processing Medicare and DVA billings with attention to detail Providing transcription and general administrative support as required About you You are a selfstarter who is an experienced, confident and dependable Medical Receptionist who thrives working autonomously and learns new processes quickly. You are calm under pressure, comfortable with responsibility, and take pride in doing things properly. About AVHS Australian Veteran Health Services (AVHS) delivers coordinated, evidencebased healthcare to Australian veterans within structured clinical environments. Our focus is on quality, safety, and continuity of care, supported by multidisciplinary collaboration. AVHS is committed to achieving positive veteran health outcomes through consistent processes, and high clinical standards. Location: Daw Park Benefits and opportunities Professional growth opportunities as we expand Opportunity to contribute directly to measurable veteran health outcomes Collaborative clinical team with a strong focus on quality, compliance and continuity You do You day an additional paid day just for you. Strong administrative and customer service capability Highlevel written and verbal communication skills Confidence using electronic medical record systems and phone systems Ability to manage competing priorities with flexibility Ability to work autonomously Confidence with Best Practice Management Software Experience in general practice, primary care or a specialty clinic Experience working with veterans or an interest in veteran health If youre looking for a longterm role where your administration skills and professionalism are genuinely valued, wed love to hear from you. Apply via SEEK with your resume and a brief cover letter. AVHS is an equal opportunity employer and welcomes applications from all backgrounds. We thank all applicants for their interest; however, only shortlisted candidates will be contacted. #J-18808-Ljbffr