Victorian Department of Families, Fairness & Housing seeks an Operations Manager to oversee call centre operations in Morwell, Victoria. Responsibilities include managing a team of Team Managers, ensuring call centre performance through effective reporting and strategy implementation. The ideal candidate should have experience in call centre management and strong analytical skills to drive improvement of service outcomes. This position offers an opportunity to lead in a supportive environment focused on quality service delivery. #J-18808-Ljbffr
Job Title
Call Center Operations Leader