Job Title

Company Description Hotel Woolstore 1888 Handwritten Collection is one of Sydneys most distinctive heritage hotels, set in the heart of Darling Harbour. Blending historic charm with contemporary style, our boutique property offers guests an unforgettable experience through its industrialchic interiors, curated modern art, and vibrant atmosphere. Originally built in 1888, we are proud to be the fourth oldest of Sydneys remaining wool stores. Today, this beautifully restored sandstone and brick landmark features 90 individually designed guest rooms, an awardwinning local restaurant and bar, and versatile spaces for meetings and events all inspired by the individuality and creativity that define the Handwritten Collection. Job Description Were seeking a confident and driven Assistant Front Office Manager to support the leadership of our Front Office team and help deliver exceptional guest experiences from arrival to departure. This is a handson leadership role, ideal for someone ready to take the next step in their career within a boutique hotel environment. Youll work closely with the Operations Manager to oversee daily operations, lead and develop the team, and ensure service standards are consistently delivered at the highest level. What Youll Be Doing Support daily Front Office operations Lead, coach, and develop the team Deliver seamless guest arrivals and departures Handle escalated guest enquiries professionally Qualifications Front office experience with leadership or supervisory exposure preferred Passion for exceptional guest service Strong communicator able to lead, motivate and support a team Highly organised, able to multitask in fastpaced environment Handson with strong attention to detail and problemsolving skills Flexible to work rotating roster including weekends and public holidays Opera Cloud or similar PMS experience advantageous Additional Information Why work for Accor? Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless. Benefits Your Way Access to global accommodation and F&B discounts #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry focused training. Recognition of service anniversaries and Accor Tenure Milestones. Our Commitment to Diversity & Inclusion We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know. #J-18808-Ljbffr