Job Title

About RSPCA NSW The Royal Society for the Prevention of Cruelty to Animals New South Wales (RSPCA NSW) is a not-for-profit animal welfare organisation. We provide a strong voice for animals experiencing cruelty and neglect. RSPCA NSW is committed to the care and welfare of animals, providing extensive professional facilities, including fully equipped veterinary hospitals and a state-wide shelter network, with approximately 500 staff across NSW to care for animals. Why Work For Us? A broad range of leave entitlements, including 12 weeks of paid parental leave Access to a range of mental health and wellbeing initiatives, including confidential counselling services and education programs Generous discount on products and services, including pet food, retail and vet clinic items Access to learning and development opportunities that will benefit and support you in your role Staff parking and a newly renovated work environment About the Role The Canine Behaviour and Rehabilitation Trainer (foster and intake) position has been developed to provide triage and in-home case management for foster care and large inspectorate seizures. They will: Responsibilities Work in collaboration with Senior Canine and Feline Behaviour Advisors, Shelter Managers, PostAdoption and InHome Care Managers to manage the behaviour of RSPCA NSW animals in foster homes or during inspectorate seizures. Implement strategies and individualised care plans and liaise with the Canine Behaviour Advisor for animals under supervision. Foster a collaborative and respectful relationship with adopters, foster carers and members of the public, providing empathetic support during home transitions and clear guidance tailored to each situation. Maintain detailed records of calls, cases and outcomes in the digital shelter or veterinary clinic management system. Conduct highquality remote and inperson evaluations of emotional health, occasionally facetoface inhome. Provide detailed and thorough evaluations of the support needs of animal caregivers and animals, using a riskbased approach and facilitating veterinary or shelter interventions as required. Report and analyse information taken from multiple sources over multiple timepoints to monitor welfare changes and identify potential problems. Work alongside veterinary and behaviour veterinary staff to ensure continuity of care during all stages of animal tracking. Facilitate appropriate handover with Canine Behaviour Advisor, Behaviour Veterinary Staff and Behaviour consultants when case escalation is required. Support the foster care team and undertake administrative and office duties as required. Facilitate and support relationships with foster carers and maintain recordkeeping of their availability. Attend internal training courses and meetings as requested by management and stay up to date with the latest research on canine and animal behaviour and training. Comply with all RSPCA NSW policies and procedures, as implemented, varied or replaced over time. Demonstrate personal leadership in implementing RSPCA NSWs Work Health & Safety (WHS) management system, ensuring resources are available and all employees are aware of their WHS obligations and that employee behaviour models the organisations commitment to WHS. The duties outlined above are indicative only and in no way limit RSPCA NSW in directing other duties (specific tasks, projects or related activities) to the employee, provided such duties are within the employees level of competence or training. Qualifications Bachelors degree in animal science or a related discipline that includes companion animal behaviour, animal welfare, and/or Certificate IV Behaviour and Training or Companion Animal Studies or Companion Animal Behaviour, or working toward qualification through active course enrolment. Current Class C drivers licence. Experience Minimum two years of relevant experience in an animal welfare facility. Demonstrated ability to communicate helpfully and respectfully and teach and guide in the areas of animal behaviour and welfare as per RSPCA NSW organisational policy. Demonstrated experience providing advice, support and case management (for companion animals) through various channels, including phone, online chat or email and inperson interactions. Demonstrated ability to read canine and feline body language, including facial expressions and vocalisations, and their relationship to emotional states. Demonstrated experience carrying out complex canine and feline behaviour modification and rehabilitation programmes using humane training methods that respect the cognitive, psychological and physical health of the animal, aligned with RSPCA NSW organisational policies. Skills Understanding of key indicators for compromised welfare in cats and dogs and ability to recognise them in a home or shelter/kennel environment. Understanding of hoarding as a mental health disease and associated environmental conditions for animal cases prior to intake that impact normal physical, cognitive and behavioural development. Strong interpersonal, communication and problemsolving skills. Ability to work collaboratively in a dispersed team. Ability to work under pressure while remaining calm and on task. Resilience the ability to bounce back from occasional setbacks. Sound applied knowledge of behaviour modification and consultation within the shelter and home environment. Emotional intelligence and ability to identify personal care requirements (EAP). #J-18808-Ljbffr