Were seeking an enthusiastic and detailoriented Parts Interpreter to join our Moree Branch on a fulltime basis. In this customerfacing role, youll be a trusted point of contact for customers, helping them identify the right parts solutions while delivering outstanding service. Youll combine technical knowledge, analytical thinking, and strong communication skills to ensure accuracy, efficiency, and a positive customer experience every time. Working closely with the branch team, youll play an integral role in supporting daily store operations and contributing to team success. Job Description Interpret customer requirements and recommend suitable truck, trailer, automotive, mechanical or electrical parts Navigate catalogues, databases, and inventory systems to accurately source and order parts Process sales transactions, invoicing, credits and warranty claims with precision Communicate technical information clearly to customers with varying levels of product knowledge Assist with packing, dispatch and occasional deliveries to support timely order fulfilment Maintain showroom presentation, pricing accuracy, and merchandising standards Monitor stock levels and support warehouse operations and inventory management Work collaboratively with team members to ensure smooth branch operations Resolve customer enquiries and issues professionally and efficiently Contribute ideas to improve processes and enhance the customer experience Qualifications Previous experience as a Parts Interpreter, or strong exposure to automotive, mechanical or electrical parts Proven customer service skills with strong verbal and interpersonal communication Ability to confidently use cataloguing systems and inventory databases High attention to detail with strong organisational and timemanagement skills Comfortable managing multiple priorities while maintaining accuracy Analytical thinker with effective problemsolving skills Reliable, professional and teamfocused approach Preferred Experience Background in automotive retail, workshops, or tradebased environments Knowledge of vehicle systems, component compatibility, and parts identification Experience with POS systems and order management software Exposure to stock control processes and inventory procedures Ability to work efficiently in a fastpaced environment LF licence highly regarded Strong work ethic and adaptability Commitment to delivering exceptional customer experiences Collaborative mindset and willingness to support all areas of the branch Ability to think outside the box to achieve the best outcome for customers Additional Information With over 70 years of industry experience and 45 locations nationwide, Truckline is proudly Australias goto destination for quality truck and trailer parts, accessories, and expert technical advice. You dont need to be a truck expert to join us just a genuine passion for people, service, and teamwork. We provide the training and support to help you build strong product knowledge, giving you the confidence to assist customers with everything from parts and accessories to the latest automotive tools and technology. Truckline is part of Bapcor Limited, Australasias leading provider of automotive aftermarket parts, accessories, equipment, and services. Our portfolio includes iconic brands such as Burson Auto Parts, Autobarn, Midas, JAS Oceania, Premier Auto Trade, BNT, and Baxters, with more than 1,000 locations and 5,000 team members across Australia, New Zealand, and Thailand. At Bapcor, our values guide everything we do: Doing the right thing Being in it together Giving a damn Getting it done What we can offer you: A great place to work! Market competitive terms and conditions including a generous Branch Incentive Program. Training and development opportunities to positions such as a Parts Interpreter role The opportunity to be part of a growing and successful business. An Employee Benefits program that offers discounts across the Bapcor Gro #J-18808-Ljbffr
Job Title
Parts Interpreter