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Job Title


Technical Operator - CFC2


Company : Ocado Group


Location : Sydney, Australia


Created : 2026-05-02


Job Type : Full Time


Job Description

OverviewOcado Group is a UK-based company that is one of the world''s largest dedicated online grocery retailers. We operate our own grocery and general merchandise retail businesses under Ocado.com and provide services to partner clients globally via our advanced robotics technology, the Ocado Smart Platform (OSP). This drives our automated Customer Fulfilment Centers (CFCs) and our world-class online grocery business that automates the single pick of products for online delivery via our local partner Coles.About The Role Join the team to support our upcoming Customer Fulfilment Centre go live in Wetherill Park, Australia. As a Technical Operator you will play an important part in supporting the operation in our state-of-the-art automated Customer Fulfilment Centre.You will provide support for the Engineering Operations team on various Material Handling Equipment including bagging machines, conveyors and bespoke Ocado machines. Primarily performing operations assistance and cleaning with the objective of maximising equipment efficiency and to keep technical areas of the operation clean and tidy as directed by the Management Team. Carry out servicing and cleaning and general housekeeping of the storage grid and fixed robotic equipment within the area. This includes robotic end effectors that come into contact with grocery products. Operational Support on site bagging machines and container delivery conveyors to maintain a highly efficient bagging delivery operation. This includes: Be responsible for the operations of the bagging systems, including general jam busting of the conveyor system. Loading and operating the bagging machines with new bag stock. Quality control, recording and, if required, escalating bag stock quality issues. Basic and medium level machine setup, resolving straightforward faults and jams. Work under the supervision of an engineer or appropriate engineering team members to assist with maintenance and repair tasks. Assist in driving the machine operation to peak performance including identifying machine trends with a view to potential improvements. Support on the On Grid Robotic Pick operating system. To maintain a high availability of end effectors and consumable items: preparation, cleansing, repair and reassembly of offline end effector units and filters. Carry out low level preventive maintenance and cleaning of MHE as scheduled and directed by the Engineering Team Manager. Carry out on-grid housekeeping around the robotic pick arms including manual handling and cleaning utilizing bespoke access equipment. Support the operations and maintenance of Ocado Smart Platform equipment. Carry out low level preventive maintenance and cleaning of MHE as scheduled and directed by the Engineering Team Manager while liaising with EngOps. Support partner operations including jam busting and fault clearing as directed by the Engineering Team Manager. Be responsible for the care and security of all equipment used in performing your role. Work safely at all times in line with training provided and all site rules. Knowledge, Skills And Experience Good organisational ability and the ability to plan and prioritise. An eye for detail; good problem solving ability and a practical approach. Good communicator with the ability to produce reports. Be available to work on a 24/7 rotating shift pattern including day, afternoon and night shifts. Computer literacy including Google Docs, Windows and web browser apps. Self-motivated, consistent and able to negotiate demanding periods of activity during a shift. Preferred ground floor experience within a heavily automated production environment. Demonstrated use of handheld tools and powered equipment in a light industrial environment. Working at heights is an integral part of this role; comfortable with working at heights up to 15m. OH&S practical awareness and the demonstrated ability to work safely individually and as a team. Working knowledge of automated warehousing, conveyors, packaging is desirable. Business Competencies Drive and determination to make a difference and succeed. Flexible and able to provide support when required. Willingness to learn and desire to understand new technologies. Logical approach to problem solving. Demonstrated understanding of both written and verbal English to understand and follow Safe Systems of Work, Standard Operating Procedures and verbal instructions. Demonstrated ability to understand training material and perform maintenance activities subject to training provided for bagging systems maintenance and related track replacement and cleansing. Following COSHH requirements for safe handling and use of cleaning chemicals. Commitment to undertaking Ocado sponsored training including but not limited to PUAFER008 Confine small emergencies in a facility, FBPOPR2074 carry out manual handling tasks and RIIWHS204E Work safely at heights. Whats In It For You Subsidised Private healthcare. Access to salary sacrifice schemes. A range of benefits, including Free Shares and Life Assurance. Access to Discounts+. 12 weeks paid primary parental leave and 6 weeks paid partner parental leave (once relevant service requirements complete). Access to our Employee Assistance Programme. No relocation package is available (other than mandatory visa support, where required). Ocado is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, religion, age, disability, veterans status, or any other classification as required by applicable law. #J-18808-Ljbffr