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Benefits Competitive casual rate above award rate Employee Enterprise Agreement Free onsite undercover parking Uniforms provided Staff Christmas Party Staff events - Trivia, Paint & Sip, Karaoke Employee Assistance Program - up to 6 sessions annually 25% staff discount with our food vendors Marlos All Day and Lusso Bistro Above award rates Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues. Ongoing opportunities for training and development to help grow your career within the hospitality industry. Work at one of the largest and most successful venues in Western Sydney About The Role In this All-Rounder role, your responsibilities will include, but not limited to: Building rapport with Members and Guests from diverse backgrounds Assisting Members and Guests with enquiries and requests Working in our Housekeeping, Bar and Gaming Area, including beverage service, TAB and Keno Delivery of great customer service experiences accurately and efficiently Maintaining cleanliness of our service areas. Requirements Must be willing to work in smoking areas Previous customer service experience is essential Current RSA, RCG and ARCG qualification is essential Bar and gaming service experience is preferred Ability to work in a fast-paced environment Willing to work a mixture of day, evening, overnight and weekend shifts. Able to meet the physical requirements of the role including standing for long periods of time Excellent interpersonal skills. About Us By any measure, the story of Workers Lifestyle Group is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydneys burgeoning west. Get to know us more at careers/ #J-18808-Ljbffr