Job Title

Company Overview EZRIDERZ is a fast-growing e-bike shop based in Byron Bay, specialising in electric bike sales, servicing, and rentals. Were passionate about helping people get out of cars and onto bikes whether thats locals commuting or visitors exploring the coast. With a strong focus on customer experience and quality bikes, were building a team thats hands-on, proactive, and genuinely enjoys working with people. The Role Were looking for an experienced Bike Technician & Sales Assistant to join our team. This is a varied, hands-on role combining workshop work, customer service, and rental operations. Youll be working across: Bike servicing and repairs Sales (helping customers choose the right bike) Managing and preparing rental bikes General shop operations This is not a purely workshop role were after someone confident dealing with customers as well as working on bikes. Key Responsibilities Diagnose, service and repair bikes (primarily e-bikes, plus standard bikes) Assemble new bikes and prepare for sale Assist customers with sales enquiries and product recommendations Manage rental bookings, handovers and returns Ensure rental fleet is maintained and ready for use Keep the workshop and shop floor organised and running smoothly Provide a high level of customer service at all times About You Proven experience as a bike mechanic/technician (essential) Experience in a retail or customer-facing sales role (essential) Confident speaking with customers and recommending products Strong problem-solving skills and attention to detail Able to work independently and take initiative Reliable, organised, and a team player Desirable (but not essential) Experience working with e-bikes Experience in bike rentals or hire operations Knowledge of e-bike systems (motors, batteries, controllers) Passion for cycling and outdoor lifestyle What We Offer Competitive salary (based on experience) Opportunity to work in a growing, dynamic business Varied role with no two days the same Supportive, small team environment Staff discounts on bikes and accessories Job Type: Full-time Pay: $30.00 $40.00 per hour Expected hours: 38 per week Work Location: In person